What needs changed is the message callers hear (after 5 rings) when I don't answer the phone. marc_mcnabWhat needs changed is the message callers hear (after 5 rings) when I don't answer the phone. marc_mcnab
What I'm wanting to change is the message heard on my extension. I want callers to hear my voice, instead of the previous employee who was here. What I'm wanting to change is the message heard on my extension. I want callers to hear my voice, instead of the previous employee who was here.
Yes, it worked!! Thank you MFurrer!Yes, it worked!! Thank you MFurrer!
AnonymousMay 11, 2010
All apologies, it still isnt clear. Is this the greeting when a caller calls into your main line of the business and no one answers? Or when someone calls your extension and you do not answer?
All apologies, it still isnt clear. Is this the greeting when a caller calls into your main line of the business and no one answers? Or when someone calls your extension and you do not answer?
AnonymousMay 11, 2010
The personal message for a mailbox or the Auto Attendant greeting?
The personal message for a mailbox or the Auto Attendant greeting?
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When you log into the mail box, option 8 will be for personal options. Then option 2, will allow you to record your personal greeting. If this is a Startalk vociemail.
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Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information, contact your wireless service provider.
If you are using an Active Voice product (typical w/ NEC) you need to change the hours of operation on the voice mail system. "Night Mode" only changes the ringing characteristics of the phone system and where calls ring, not the greetings that play on the voice mail. The voice mail plays a particular greeting (Day/Night/Holiday) based on the time of day specified in the schedule. The system administrator for the voice mail would have to make this change.
It is probably not the greeting but the personal verification settings;
RECORD YOUR NAME (personal verification)
Log in to your mail box
Press 8, then 2, then 9
Press 5 to record
Say your first and last name at the tone
Press # to end recording
Recording will play automatically
To accept and exit press 4
To re-record press 5
You need to go in to voice mail admin . Feature 983 1020000 press AA press Greeting press greeting again enter 1 for greeting 1 this should be your main greeting it could any greeting from 1- 20 , it depends on how it was set up but that should work fine .
We had a tech come in who has worked on the system a long time ago and he said because of the power surge it fried the Star Mini. He said they are hard to get and may have to search on Ebay. We only had a battery backup instead of a UPS.
So for now we are without voicemail.
What needs changed is the message callers hear (after 5 rings) when I don't answer the phone. marc_mcnab
What I'm wanting to change is the message heard on my extension. I want callers to hear my voice, instead of the previous employee who was here.
Yes, it worked!! Thank you MFurrer!
All apologies, it still isnt clear. Is this the greeting when a caller calls into your main line of the business and no one answers? Or when someone calls your extension and you do not answer?
The personal message for a mailbox or the Auto Attendant greeting?
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