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If it plays CDs and DVDs but not BluRays at all, then the blue laser is burned out. CDs and DVDs use a different laser. A needed firmware update would not prevent it from reading a BluRay.
You don't say which version of windows you're using or whether the bluray disks you are testing are factory made or created by you.
Playing back any video recorded on media like CDs DVDs or Blu Ray discs requires a video decoder (a program such as PowerDVD or Win DVD). Windows alone cannot do the job.
Burning Bluray disks requires both special blu ray discs and burning software such as Nero. Windows alone cannot do the job
Your Sony Bluray RW should have come with (a) CD(s) to install the Blu ray versions of a Video Decoder and burning softwares and also possibly some Sony programs too.
Install these and then you should be able to watch and burn bluray discs to your heart's content.
Sorry this isn't the solution but, I'm having the same problem....I talked to two different Samsung reps using their online chat. They both told me they never heard of this happening....But I personally found over 30 different people online with the same issues.. My BD-P4600 wont play Blu-Rays after the 2.13 firmware update. It only plays DVD's ...Samsung customer service sucks!!!!
Are you playing original blu ray disc? Is your player capable of reading multi-format. Read your manual for troubleshooting. If that won't help. Try to play original blu ray or the ones that you have played in before. It that plays that means you have defective blu ray or unreadable format. Hope this help.
hey same problem here, but I just downloaded the CD version anyways... then dropped the .RUF file onto my desktop, selected it, burnt it to a CD-R (RW will also work) and popped it into the BD-P1500, so far it seems to be running along steadily in the update process... hope this solves your problem.
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
BD-P1000 Update Solution
The solution that worked for me: I went to www.samsung.com/ca and downloaded the Samsung BD-P1000 player's firmware update to my desktop. When opened, I was directed to"burn" a DVD on my computer. I then inserted the new DVD in my Blu-Ray player. The player automatically checked and confirmed player model number and registration and uploaded information from the DVD and the update was complete. The BD-P1000 then flawlessly played the rented Blu-Ray disc of "The Scorpion King".
Thank You Samsung!
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