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Posted on Mar 11, 2009

Desktop and two laptops won't work with modem & router now

I have a Westell 6100f modem and a Cisco Linksys Router. Best Buy set it all up. Modem goes into router - ethernet cord from router to my
main computer - two laptops connected wirelessly. Everything worked fine until I unplugged the ethernet cord from my computer and the router the other day to replace with a new shorter E cord. Since then, I cannot get them all to work at the same time. Plugged in the way it was, both laptops work. To get my desktop on line now, I have to plug the ethernet cord straight into the modem and my desktop and then my laptops don't work. I have
verified the modem works, the router works and all cables and phone cords work. The modem and router are about 2 months old. Running Windows Xp and MacProbook. Can you please tell me what to reset or how to fix this problem?

  • pamdahman Mar 11, 2009

    the cord is a cat 5e. It is the same cord I have used for 4 years. All I did was unplug it from desktop and modem and then plug it back in.

  • Anonymous May 11, 2010

    What type (cat 5e, cat 6, straight through, crossover, STP, UTP, ???) of cable did you buy? If you switch back to the old cable, do you have the same problem?

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  • Contributor 8 Answers
  • Posted on Mar 11, 2009
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Probably you used the wrong type of ethernet cable, a crossover one. Try another Ethernet cable but this time a straight one.


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Hi i hope you have find solution with your issue ifnot let me walk you through on how to get it up and working.

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Restart your linksys and try to browse to check fore connection.

========================
For all types of modem such as westell : you need to set it to bridge mode first foryou wireless router to work ie linksys. Set linksys to PPPoE .. that should work .

For more detailed steps or questions re: this issue pls dont hestiate contact me. Best wishes.


Pls enable you Wireless Encryption for your home network security.

Ciao .

Prince
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