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If you have forgotten the password for your locks on your DISH receiver you can unlock it by signing into your mydish.com account. Once signed in go to the tab on the left that says my locks and it will have an option to unlock your receiver.
If you are unable to complete it by following those steps you will want to contact DISH customer support.
This message indicates that a password was setup to lock the front panel buttons on the receiver. To unlock, the password should be entered. If you can't remember your password, you can call 1-800-333-3474 to have the password reset. It usually takes 1 to 2 hours to reset. I hope this helps.
Hi cesarchivas2 what you will need is your password to unlock your receiver, if you do not remember it you will need to call in and reset your password. Then you will have your receiver unlocked, the reset when you call in can take up to an hour to fully take effect.