I've tried holding down the answer/play button for five seconds to reset it, but that doesn't change anything. I've also tried the hard reset button on the back of the unit and I still can't get the Jabra Cruiser to announce that it is in "Pairing Mode".
The Jabra Cruiser is most likely not compatible with your iphone 5. Apple makes their products to connect only with their products most of the time. ive tried connecting my tracfone\'s bluetooth to my ipod touches bluetooth and cant pair them. Xbox 360 pulls the same issue too. so you probably will have to purchase a different car cruiser
SOURCE: I have evidently paired my Droid2 to my new Jabra
you may contact the service provider......
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