Service manual eaton 9355 - Eaton Powerware 9355 UPS System

Without the exact model number, it is difficult to best assist you. Perhaps I suggest you give Eaton a call:
Toll Free: 1 800 843 9433
International: +1 919 871 1800
E-mail: [email protected]
You can view the manual here in the documentation tab:
Eaton 9355 UPS (if this is the model you are referring to).

Well, here's the manual and I can find no numerical alarm codes in this manual.
http://static.ziftsolutions.com/files/8afe1787416e8d3d014175ca30004cbb.pdf

http://static.ziftsolutions.com/files/8afe1787416e8d3d014175ca30004cbb.pdf

do a self check

Installation manual

http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0CCMQFjAB&url=http%3A%2F%2Flit.powerware.com%2Fll_download.asp%3Ffile%3D164201594_9355_15_UPS_RevD-Rel.pdf&ei=AL_dU53IGpaoyAT524CgAQ&usg=AFQjCNFLd01Hva5sKj7hZx3C92oEq09hcw

Cannot find an alarm code list.
This is a good manual- http://lit.powerware.com/ll_download.asp?file=164201626_9355_30_UPS_RevC-Rel.pdf.
Here is a source for documentation- http://powerquality.eaton.com/products-services/backup-power-ups/9355.aspx?cx=3&GUID=1FFC6155-2FD6-4350-967C-3B23A88CBC32.

www.service manuals.com.aspx/
Try this link.

Here is the documentation page for the Plus 36: http://powerquality.eaton.com/Products-services/legacy/plus-info.asp The Powerware Plus 36 can be serviced but it is a legacy product that is no longer manufactured. Eaton purchased Powerware and retained the service organization so there are lots of people trained to service this unit. For a replacement unit, you'd probably be looking at the Eaton 9355: www.eaton.com/9355 For Plus 36 service, here is the contact info: Toll Free: 1 800 843 9433
E-mail: [email protected]

It's hard to pinpoint the issue without more information. You may just need to replace the batteries. I encourage you to reach out to Eaton (Eaton purchased Powerware about 6 years ago). Here is the product page where you can download the manual: http://powerquality.eaton.com/Products-services/Backup-Power-UPS/9355.aspx?cx=3
Here is the contact info.
Toll Free: 1 800 843 9433
International: +1 919 871 1800
E-mail: [email protected]