Similar issue with mine. The snap ring above the accessory attachment pin had come out of it's groove. Need to slide the snap ring back up in the groove. It may need to have food particles removed from the groove first before it can seat inside.
See picture of the planetary (below) and it's a small snap ring up near the painted round part. If there is no ring your may have been lost or damaged. It's need to be replaced with a new part in that case.
The part you see is called the planetary, it has two shafts, the long one is called the center shaft and if it is falling off you need a new planetary, the second shaft (shorter) is called the agitator shaft (the beater attaches to it, if this is the culprit then1 you are not attaching the beater correctly2 the locking pin that the beater attaches to to hold it in place is missing3 you have way too much "gunk" build up on the agitator shaft and the beater is not attaching correctly4 if the beater falls into the bowl with the agitator shaft still attached you have three additional problems a) the snap ring a top the agitator shaft has broken off or come off which in turn means that
b) the gear at the top of the shaft has come off and may very well been knocked around and possibly damaged beyond future use which means that you will need a new one and also
c) the shaft pin that holds the agitator gear in place has come out or been broken also
the fix is easy and your parts cost $ will be from $30.00 to $80.00 dollars depending on which parts you need. Now before you get palpitations, cost are listed as a possible need
1 new planetary $30.00, you may not need
2 new agitator shaft and gear assembly $27.00, pretty sure that you need but maybe not
3 new gasket $6.00
4 new gear grease $6.00 KA says 2 oz. (don't buy a 2lb (26.00 bucks) can when you only need 2 oz).
Without more clarity or a picture I can't help further. but before you start tearing you machine apart go to the KA website and get a parts list for your mixer
http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=KAD
let us know how you fare on this or better yet get us a little more info and we can help more.
thank you. the planetary assembly is loose. the beater does not fall off.
go to the website i listed above and get your parts manual. it will show you how to open up your machine and give you a correct part number for the new planatary arrives, you also have to remove the agitator shaft from the old planetary and then install it on the new planetary. now re-assemble, you should also change your gear grease under the transmission cover as long as you are in there, and a new head gasket both about 17.00 and the planetary total around 45 bucks and an hours time...OH!!! and a full roll of paper towels.
so you understand the problem, your model has a newer style planetary that does not have a shft pin in it, also the center shaft is heat pressed in with grooved slots in the planetary and grooved slots on the shaft, pressed into place and then assembled in the machine. the problem is not unusual but only happens a mixers that get used a lot.
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SOURCE: KitchenAid® Professional 600? 6-qt. Bowl-Lift
nice machine!! enjoy using it. I assume you have no problems with it since no problems are described!!
To Attach Flat Beater,Wire Whip, or Spiral Dough Hook, simply
1. Slip flat beater on beater shaft.
2. Turn beater to right, hooking beater over the pin on shaft.
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