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Posted on Apr 16, 2013

I need to open my email account

I forget the answer of the second question

1 Answer

Anonymous

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  • Contributor 6 Answers
  • Posted on Apr 18, 2013
Anonymous
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Joined: Apr 18, 2013
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Did you set an alternative email address such as a hotmail account email address? if not i seem to recall an option to send a message to your mobile/cell phone a few years ago i havent used yahoo mail in a year or 2 so im not sure if that option is still available!

Alternatively try signing in to yahoo messenger if your computer has it and had the password prior to you forgetting it, because most people remember to click the remember my details on the login screen! hence you log in and you can then follow the mail icon to your email and automatically log in where you may then change some details and password

2 Related Answers

SandyJD

Sandra Dunhill

  • 50 Answers
  • Posted on Apr 20, 2011

SOURCE: i forget my password, my account

In regard to your problem, I found the following instructions on Yahoo's web site:

If you forgot your Yahoo! ID or password, go to the Yahoo! Password Helper. f you don't have the Secret Queston and your Date of Birth, you will be able to contact Customer Care within the flow to obtain more help.

Usually the only way to unlock access information is to directly contact the company's Customer Service Department.

Good luck!

Sandy

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Anonymous

  • 33 Answers
  • Posted on May 04, 2011

SOURCE: Account is locked. I do not remember my second

Looking at the password reset wizard you will need your secret question info. I have had good experiences with their customer care on behalf of my own customers try the below link (found via the help pages), it has a live chat option they should be able to help you further.

http://help.yahoo.com/l/us/yahoo/edit/forms_index.html?last_url=http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-10.html

Best of luck,
Tom.

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Related Questions:

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I forgot my security to log in my email yahoo I need help

When you set up the account, you chose answers to specific security questions. You also were asked to provide a backup email address. You appear to have forgotten the password and the answers to your security questions and may not have provided an alternative email address. If you clicked "forgot my password", the opportunity to change that password could have been sent to the second email address. Now it appears you have also forgotten the password and answers to the security questions for the second account. That is a lot of forgetting. I would store my passwords in a "password safe" application but tht poses the challenenge of remembering the password to the safe or writing it somewhere you would inevitably look. The second link below may be what you are looking for if the yahoo help page does not avail you.

https://fieldguide.gizmodo.com/how-to-find-long-last-passwords-hiding-in-your-browser-1638976827

http://ccm.net/forum/affich-685838-how-to-recover-yahoo-password-without-security-questions
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How do i open my email account

general answer given

register
create an account
answer all the questions
make up an unhackable password
and dont forget it
wait for varifiaction on your moblie phone
or nominated recovery email account
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There is a small link just below 'sign in' button: I can't access my account . Try with this. If you can't even remember the answer to the secret questions please open a new account.
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Hi,

If you forget your password then follow the below step.

Step 1: Open Yahoo.com

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Step 4: Click on forget password

step 5: give the correct answer of security question then after you can sign in.

thanking you

davevipul197
Dec 18, 2010 • Yahoo Mail
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