SOURCE: Kohler K-9511-BN MasterShower Shower Arm & Diverter Doesn't Work
As a helpful hint , on these models, When installed some plumbers or home owners use plumbers putty to seal the threads and in some cases tape.
Most of the time the putty or tape gets pushed through the system if too much was used.
Check by removing the shower head and testing the pressure and blowing anything else through, then checking the head itself for foreign objects.
Kohler has a cleaning and care page on thier web site if it needs cleaned.
SOURCE: American Standard Cadet 2-handle tub & shower
All you should need to do is remove the shower head and make sure that their isnt any dirt obstructing the opening ,also if their is a restrictor like you said you need to remove it.This should make a big difference.
SOURCE: water leaks from shower head while bath faucet is running
sometimes there are orings or gaskets that get tore in assembly one of those may be bad,or if it is around the threds you might try wraping teflon tape around the thred once or twice.hope this helps
SOURCE: how can i adjust the height of my shower head?
This usually means removing part of your wall,and extending your pipe ,but if you don't want to do that ,I believe home depot,sells a shower arm that adjustable ,to raise or lower the head
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