My Xacproof waterproof camera has stopped working. When I turn it on it will snap one picture and then freeze. If you hit the record/play button, it does nothing. When you power off, andthen back on, the screen with past shots and videos appear. Then I go to the screen to take a picture and it goes through the problem again. Any ideas?

SOURCE: Sanyo XACTI HD1 Camera-No Pictures / Videos captured.

I have intermittent problems of this type too. Occasionally I get a blank screen in the display mode.

Does the red light on the back of your camera flash while the screen is dark? Mine does.

It is beginning to bug me a lot. It may be because I got my camera wet in the past (and hence I have broken my camera), but I doubt that would result in a partial failure.

I think that the Xacti HD1/HD2 has issues a bit like a blue screen of death on an old Windows computer when faced with storage problems.

I.e. it works but crashes sometimes when it cannot store to its storage medium.

These things work for me
1) Turning the power on and off via the button underneath the screen.
2) Removing and re-inserting the SD card.
3) Turning the power on and off by removing the battery.
4) Using a different (and faster?) SD card.
I am still using my HD2, but I am finding that I must attempt solutions 1-3 about once a day.

It could be because the card I have been using recently is not fast enough. The HD2 accepts both SD and SDHC cards. My SDHC card (which is newer) seems to result in fewer problems, either because the SDHC format is more suited to the Xacti HD2 or becaues the SDHC card I have is faster that then SD card I have. I suspect problems with the speed of the card. I am using cheap SD cards.

Duane Wong

• 6826 Answers
• Posted on Jul 23, 2010

SOURCE: My sanyo xacti waterproof model

I couldn't locate your Xacti E1 6 MP waterproof camcorder on the Sanyo website.