Power cycle the phone system. This should release all lines.
SOURCE: Voicemail
It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.
SOURCE: Line in Use
It's possible that the last caller, never gave the system the "Disconnect" it needs from the phone company. Try rebooting the phone system. Just pull power on it, let it sit for 10 seconds, then reapply power.
SOURCE: Nortel M7310 Phone moved to another jack, now no incoming calls
The reason your phones config is not the same as before is because configuration goes by what extension it is. So if you plug your phone in somewhere else, unless you have DN's configured, your extension changes, so say it was extension 21, but now that you moved it, its now 23, those settings remain on extention 21, so if you bought another phone and plugged it into were extention 21 is, it would have the settings that your old phone had before
To access the intercom by just picking up the handset, Press Feature **CONFIG (266344), Select <A. Configuration>, then go to <2. Line Access>, Select that and enter the extension of the phone you want to have access intercom by just picking up the handset. Scroll until you see <Intercom Keys: #,> make sure you have at least one intercom key. Then scroll until you see <Prime Line: #>, Press change until the display reads <Prime Line:I/C> And there you go. Hope i didn't confuse you
SOURCE: Assistant was cleaning phone and now Line 2 is on
When cleaning norstar phones" do not" clean phones with soap and water use a electical contact cleaner. With this problem I think you have one of the keys on the phone stuck down take and run your finger over the keys.If this doesn't work you may have to have the phone taken apart.If there is water in the phone use a hair dryer to dry keys.
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