The error message you're encountering could be due to several reasons, some of which are:
- Incorrect service access code: Make sure that you're entering the correct service access code. In some Toshiba copiers, the correct service access code might be different from #1048#.
- System lock: Some Toshiba copiers are designed to lock after a certain number of incorrect login attempts. If this is the case, you'll need to wait for a specified amount of time before attempting to enter the service access code again.
- Service access mode is not enabled: The service access mode might not be enabled on your Toshiba copier. You may need to contact your Toshiba dealer or service provider to have them enable the service access mode for you.
- Technical issue: The issue you're encountering might be due to a technical problem with the copier. In this case, it's recommended to contact a Toshiba service technician for assistance.
If you continue to have trouble resetting your Toshiba copier, it's recommended to contact Toshiba customer support for further assistance. They should be able to provide you with more specific information regarding your specific copier model and the issue you're encountering.
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