HP Compaq nc6400 Notebook Logo
Posted on Apr 06, 2013
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I am unable to turn on my laptop I got it checked by lp engineer but he told me that mother board need to change because green chip is not working. I don't want to spend for new MB please provide

My name is Nick. laptop model is HP nc6400

1 Answer

joecoolvette

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  • HP Master 5,660 Answers
  • Posted on Apr 06, 2013
joecoolvette
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Joined: Apr 08, 2009
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Used motherboard, Nick?

http://www.ebay.com/sch/i.html?_nkw=nc6400+motherboard

Also wear an ESD wrist strap, and have it's alligator clip attached to a good ground source.
Average cost is $3 to $6.

Support homepage,

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=ca&prodTypeId=321957&prodSeriesId=1847703&lang=en&cc=ca

Service Manual,

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=ca&docIndexId=64179&taskId=101&prodTypeId=321957&prodSeriesId=1847703#3

HP Compaq nc6400 Notebook PC Maintenance and Service Guide

24 Apr 2007 / 4.61MB

Regards,
joecoolvette

5 Related Answers

Anonymous

  • 832 Answers
  • Posted on Apr 12, 2009

SOURCE: Compaq NC6400 Turns on but will not display anything on screen.

hi thanks for using fixya!

I recommend that you bring your laptop to a service center to further check the hard ware of your laptop.

Best Regards!

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Anonymous

  • 2600 Answers
  • Posted on Oct 12, 2009

SOURCE: my hp compaq nc6400 doesn't turn on. the green

Laptop is dead. How to troubleshoot the problem.
In this post I’ll explain how to troubleshoot a dead laptop and find the problem. The following troubleshooting tips are not model and brand specific, they should work for most laptops.
Let’s take a look at two different scenarios.
Example 1. The laptop is absolutely dead.
When you plug in the power adapter and press on the power button, there is no signs of life at all. The laptop will not make usual noises, LEDs will not light up, the fan will not spin, the screen is blank and black, etc… In short, the laptop is dead.

What you can do in this case?
1. Make sure the wall outlet is working and the laptop DC adapter is getting power from the outlet. Try another wall outlet.
2. Test the laptop DC power adapter, make sure the voltage output is correct. You can test the DC power adapter with a voltmeter.
3. Let’s say the DC adapter is fine and the adapter outputs correct voltage. In this case unplug the power adapter from the laptop, remove the battery, wait for 1-2 minutes, plug in the adapter and try turning on the laptop again.

OK, you tested the adapter and it’s bad. If you decide to replace the original DC adapter with a generic one, you’ll have to follow this rule:
The voltage output on your new adapter has to be exactly the same as on the original adapter. The amperage on the new adapter could be the same or higher.

If nothing helps and the laptop is still dead, apparently the motherboard is fried or there is a problem with the DC power jack. It’s possible the DC power jack is broken and the motherboard is not getting any power from the adapter. In this case you’ll have to disassemble the laptop and replace the power jack.
Example 2. When you plug the DC power adapter and press on the power button, the laptop starts making normal noises, the LEDs work properly but noting appears on the screen. The laptop will not start.
First of all, take a closer look at the LCD screen. Look at the screen under bright light. It’s possible that the image is still on the screen but it’s very faint.
If there is no image on the laptop LCD screen, test the laptop with an external monitor. Connect an external monitor to the VGA port on your laptop and turn the laptop on. You can toggle video output between the internal LCD screen and external monitor by pressing Fn and F4 keys simultaneously on HP laptops, Fn and F5 keys on Toshiba laptops, Fn and F7 keys on IBM laptops. Other laptops may use different key combinations.
Let’s say the external monitor works fine but the internal LCD screen has no image at all. If that’s the case, your problem could be related to the LCD screen or the video cable. Also, make sure the video cable makes good connection with the motherboard and the LCD screen. Try reconnecting, reseating the cable.
In my case, both internal and external monitors were absolutely dead. Neither of them had image. That means the problem is not related to the LCD screen or the video cable. From my experience I know that this problem could be related to the laptop memory.
Try reseating the memory module, maybe it’s not making good connection with the memory slot. Try cleaning contacts on the memory module with pen eraser. Try moving the memory module into another slot. Try replacing the memory module with another known good module, it’s possible that your original module is dead.
If you have two memory modules installed you can try removing them one by one, it’s possible that one of the modules is bad. Try installing different memory modules into different memory slots.

In my case reseating, swapping the memory module didn’t help. I was pretty confident that my problem is not memory related and I moved on.
Try removing battery, hard drive and DVD drive and turning on the laptop without these components.
Also, try turning on the laptop with an external monitor when the video cable is unplugged from the motherboard. If the laptop start with video on the external monitor, apparently there is something wrong with the laptop display panel.
Finally, disassemble the laptop and removed the motherboard.
1. Motherboard. Like on most laptops, in my case the video card is integrated into the motherboard
2. CPU with heatsink and cooling fan.
3. Known good memory module.
4. The power button board witch you need to turn on the system.
5. Working DC power adapter.

Still cannot get any video on the external monitor. The system turns on, the cooling fan starts spinning but there is no video.
At this point I’m 95% sure that the motherboard is dead. CPU failures are not very common, so it must be bad motherboard.


Anonymous

  • 458 Answers
  • Posted on Dec 01, 2009

SOURCE: HP Compaq NX9420 Laptop Power supply shorted ou

The DC Jack Will Need To Be Visibly Inspected, and Tested ..
Most Likely Need To Replace The DC Jack (the port where your AC Adapter Plug Plugs into.....

Though, if you experienced a power surge/dip or similar, You could have shorted out the motherboard....

firefrozen

AYURVEDICC MEDICINE MANUFACTURING

  • 245 Answers
  • Posted on Jan 08, 2010

SOURCE: bios chip location on mother board

no,, reinstalll the vista,, the problem will not occur again

Anonymous

  • 64 Answers
  • Posted on Feb 15, 2010

SOURCE: HP Compaq nx9020 laptop cmos battery location on mainboard

On the motherboard,does the battery,that looks like a large capacitor.Have a serial number on it that can be matched to Compaqs operations/repair manual(s).?

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