Dude first of all you have to reset the passcode of your jebra bt350 then connect it from your parents mobile.
how to reset----
Press settings/connections/bluetooth/check both boxes; turn on, and
make discoverable/click devices tab/turn the jabra off/then hold the
ear button till the blue light is solid (not blinking)/click new
partnership on the phone/click 0000 for the passcode. it should hook up.
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