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Check taskbar volume control and make sure its max. If you have volume buttons make sure they are maxed. Some laptops are a key combo to increase/decrease volume. Make sure whatever program you are running that the volume slider is all the way up. Go into your control panel and double check your volume settings. Go into your device manager and make sure there are no exclamation points in yellow next to any audio devices or codecs.
I am assuming you are using some version of Windows here; in the taskbar (by the clock) you will see the audio control-it looks like a loudspeaker. Left click it and the a volume control will open.
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