First turn off the firewall and then install it.....
Open Windows Firewall by clicking the Start button->click Control Panel->click Security->click Windows Firewall.
Click Turn Windows Firewall on or off. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Click Off (not recommended), and then click OK.
**If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/
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