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Make sure the Alps Pointing Device Driver (for the touch pad) is loading at startup so you get the option to toggle this on/off with the Fn/F3 key combination.
Start->Search msconfig should get you the program you need to run to check- look under startup tab and ensure the Alps Pointing Device driver is checked.so it's loading at startup.
Try connecting an external mouse via USB port. If that works you probably need to have the palm rest (top plastic piece that contains the touch-pad and buttons) replaced.
Hi jmrochelin, try to remove the mouse cover (if there is) and cleanfrom dust, if that doesn't work i highly recommend sending the computer toDell's labs.
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If there is grease from fingers on the touch pad, that can cause spurious movement of the mouse pointer. Clean the touch pad with an almost dry cloth and clean washing up water.
I frequently have the same thing when using a Dell laptop. The problem MAY be with the touch pad. Without noticing it, my thumb touches the pad and away goes the cursor!
So try this: Open the control panel and go to mouse. Look at the top for Touchpad. There is a setting in there for sensitivity. Reduce the setting so that you need to apply more pressure on the touch pad to move the cursor. Test it a few times to make sure it is still functional before closing the control panel. Then try typing something in a word processor and see if it is any better.
Do you have a small button on the top side of the touch pad that will allow you to turn off the mouse? I bet that you are accidently touching the mouse pad with your thumb while you are typing, and this is causing your problem. I have the same problem if I do not turn off the touch pad on my laptop.
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