Frigidaire 20.3 Cu. Ft. Frost-Free Upright Freezer - White Logo
Posted on Apr 01, 2013
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Freezer not freezing - Frigidaire 20.3 Cu. Ft. Frost-Free Upright Freezer - White

1 Answer

  • Official Brand Answer 4,342 Answers
  • Posted on Apr 03, 2013
Electrolux
Official Brand Answer
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Hi b_sivado,

When a stand alone freezer unit is having temperature issues there are not many troubleshooting steps you can try on your own before contacting a professional. These units are as electrical as refrigerators, however you can try to unplug the unit or turn the household circuit breaker off to it for about five minutes. Then retry the unit. Make sure nothing is blocking the air vents within the unit for proper air circulation. If you hear any abnormal noises contact your manufacturer or a service professional immediately. Often the compressor, evaporator fan or coil will begin to go out and cause temperature issues in a small amount of time. Please let me know if you find or try anything additional!

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MODEL AFG 5496-C FREEZER WHICH BUTTON SHOULD BE LIT WHEN SWITCHED ON TO FREEZE

Green light means that freezer is connected to the mains/electric

Red means that your freezer has not reached minimum working freezing temperature, this is not good news, something may be wrong with your freezer, get it checked by a competent person.
yellow light means that you have switched the fast freeze button on. This yellow switch allows the freezer to run continuously so that the frozen food you brought home from shopping can freeze up quicker. You must not leave this light on for more than 3 hours. It will cause you to waste a lot of electric and will place a lot of stress on the working component in the fridge.
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Hi I lost my manual to my westpoint tropical chest freezer, and wanted to find out how the fast freezer switch works. Does it mean when i switch it off the freezer goes off? or is it just a switch to help...

Hi
Normally a fast freeze button is just that, it turns the compressor on permanently to freeze things down quickly.
I suspect that your run light is linked to the thermostat, and does not indicate that the freezer is turned off but that the temperature of the freezer is above the temperature set on the thermostat and the compressor is running to bring the temperature down. Once the temperature is at or below the thermostat temperature then the compressor will stop and the red light probably goes out, indicating the the freezer is at the right temperature.
It won't go out with the fast freeze on because to freeze food quickly the thermostat is by-passed and the compressor runs continuously.
Hope this helps.
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My freezer has a different code number;ZFT710FW.I put quite a lot of food into the freezer yesterday and the alarm now keeps sounding,I have put the temperature up but the red light is still flashing...

Red Alarm Indicator Light
Under normal operating conditions, the internal temperature of the freezer will ensure the long-term conservation of the stored food. When such temperature rises above a certain level (-12 °C), the appliance will trigger an acoustic and light alarm. The light alarm is a blink red light (Red Alarm Indicator Light), while the acoustic alarm is an intermittent sound.
You can stop the acoustic alarm by pressing the Acoustic Signal Stop Switch once.

When switching on the freezer for the first time, the Red Alarm Indicator Light will blink until the internal temperature has reached a level required for the safe conservation of frozen food.

Fast Freeze function
If more than 3-4 kg of food is to be frozen:
1. Press the Fast Freeze Switch for 2-3 seconds to activate the fast-freeze function 6-24 hours before placing the fresh food in the freezer, the Yellow Fast Freeze Indicator Light will illuminate. The compressor will now run continuously, to ensure that the fresh food is frozen as quickly as possible.
2. It is possible to deactivate the function at any time by pressing the Fast Freeze Switch for 2-3 seconds.
3. Place the foods in the freezing compartments (indicated with graphics).
4. Once the food is completely frozen (it may take up to 24 hours) you can manually switch off the fastfreeze function by pressing the Fast Freeze Switch for 2- 3 seconds and the Yellow Fast Freeze Indicator light will also go out.
5. Move frozen food from the freezing compartments into the other compartments (storing compartments) to make room for another freezing.

If the Fast Freeze Switch is accidentally left on, the fast-freeze function will be automatically switched off 48 hours later. The Yellow Fast Freeze Indicator light will also go out.

I believe that you all understand. If you intend to freeze larger amount of food then certainly a few hours before some shopping switch on the fast freeze function.

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the electronic controller is faulty,make sure you have been supllied a freezer stat and not a refrigerator stat..
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