I have the MOH device with legal music etc. I have the adapter cord all ready to go. What I can find says that I need to program the brain box to start the MOH. How do I do this?
Try searching for a KXTA-624 programming manual. What do you mean "how do I get to extension101"? It's Jack 01 on the cabinet.
SOURCE: Changing hold music - Panasonic KX-T7433
If it's truly music and not tones, the music comes from a device plugged into the system cabinet. On the side of the system there is a port marked MOH with a cable and a box at the other end. Here's where you find the MOH device and either change the CD or record new messages into it.
Intellitouch has a product called message studio that lets you make your own message on hold messages here:
hahttp://www.onholdplus.com/products/7000series_ms.html
The demo is free, and a licensed product is about $30.
Carl
SOURCE: Panasonic KX-T7730-when receiver on hook plays on hold music
walk up to the phone and without touching anything else, press "1".
No music.
Carl
SOURCE: Panasonic KX-T7730X on hold music ringing non-stop
The solution is press 1 on hook condition. this is Back ground music .
SOURCE: I have a Panasonic TDA-50 that insists on playing
Wow. If we told you, we'd have to kill you :-)
There's an easy way and a hard way to do it, and both require you to know the Installer password to the sytem. In the Maintenance Console, you need 2.2 BGM and Hold Music, or from the main phone, programs 710-712. 710 is the source for BGM which you change to EXTERNAL, 711 is the source for MOH which becomes BGM 1 (the only port on a 50) and 712 is the source for transfer calls (either ringback or MOH.)
If you don't have the magic password and instructions for getting into the system, you'll need to call your Pana installer for access.
Carl
Testimonial: "Thanks Carl, I'll give it a try!"
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