I have a HP Photosmart C5280, and I am trying to print 4X6 photos from my computer. I've loaded the paper, but continue to get the same error... Photo Tray Problem! Re-insert or lower the photo tray. The paper isn't even moving. I don't know how to lower the tray and when I tried to extend the tray, I almost broke the printer.
SOURCE: HP Photosmart D7360-Won't print from photo tray
try installing a different driver make sure you dont install the same driver over again. just go onto hp support download drivers
SOURCE: Can't print onto 4x6 photo paper
Did you try this from HP.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00748340&lc=en&cc=us&dlc=en&product=1155996&rule=45149&lang=en
I also suggest you remove the back door & clean the wheels with a clean no lint water dampend rag. Replace the door.
SOURCE: Printing Photos on Photo Paper
Ensure u are placing the paper in the photo tray..
if u r printing from the memory card which is inserted in the printer..ensure that the PHOTO BUTTON on the printer is on..
You can also try to reset the printer by going to the SETTINGS/TOOLS menu (RENCH SYMBOL) and then look for the Factory Restore (Might be under "Preferences")
SOURCE: My printer c5280 keeps saying please reinsert or lower photo tray
This model appears to have several trays for print media see the manual. Check the default print settings by right-clicking on the printer icon in the Printers and Faxes folder and see that the default is set to what you print most. Also verify all trays are inserted properly and that you have plain paper in the paper tray.
SOURCE: how to load 5x7 photo paper into hp photosmart D7460 ??
Simply set the page layout option to select from printer. Place the cut & proper sized paper in the inlet tray, adjust the sliders so that they just rest lightly against the edge of the paper. Remember only one slider moves and the other one remains fixed to one edge. Click print preview. You might get a message saying paper orientation is not right...should I adjust the printer automatically, click yes and behold it will print in Portrait or landscape mode depending on the matter. If it warns that output does not fit on the media(paper) then select fit to page option.....sodeep
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Same ****
Mine will not print from the photo tray, no matter how many times I adjust the print settings!
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