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Posted on Mar 03, 2009
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Smartboard 580 draws scribbly lines

When I draw a letter, number or something along those lines the S.B. interprets the inputs as "waves" instead of lines. It makes the writing on the board nearly impossible to read? Besides checking my Dips, any other suggestions?

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jasbo

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  • Master 2,239 Answers
  • Posted on Jul 17, 2009
jasbo
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Joined: May 14, 2009
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Dip checking first is good. then reorient the board. press and hold the 2 large buttons on the pen tray until the 9-point orientation appears. use one of the smart pens to orient. don't just press the dots, start about 6 inches from the dot and draw an arc to the dot and hold it at the dot for a second, then release and do the same for the other 8. if there is still a problem, the usb voltage might be low coming from the hub/computer. try another usb cable or a shorter one. there shouldn't be more than 4 usb cables coming from one hub and the usb cables cannot be longer than 16 feet.

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Greetings Barb,
If you have not already done so I would suggest installing the updated software found via this link:
http://www2.smarttech.com/st/en-US/Support/Downloads/SBS/NBSv10WinEval.htm
Let me know if you need more information.
Take Care,
-WN
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