Beater bar has stopped turning

remove the bottom of the machine, and if your lucky re attach the belt, if not replace it , you need to remove the beater bar to do this, so prior to taking it out, look at the ends so you know where they are and the positioning before you remove it for easy reattachment

Check to see if there is a reset button on the head. This protects the machine for times like you described. When something jms up the reset button will turn ofdf th machine. Simply push the reset. Hope this helps, Chris

There is also a circuit protector which trips if something gets caught in the roller, so that might be the problem. There is a very small red button on the right side at the bottom of the vacuum (IT'S VERY TINY), and you just push that in and it will reset the circuit.

The beater bar will turn itself off if something became lodged in the brushbar area - it turns itself off so that it doesn't cause any further damage. If this is the case, recline the machine, turn it on and press the gray button next to the red power button. This is the brushbar's ON/OFF switch. If that doesn't solve the problem, call the Dyson helpline for further assistance.

check the belt and what got stuck in it

Something probably got caught in the beater bar whilst you were vacuuming, that'll cause it to stop itself so that it doesn't cause any further damage, solution:
- make sure the beater bar is clear of obstructions
- step on the red pedal on the back and recline the handle
- turn the machine on with the red power button
- press the gray button next to the red power button, this is the beater bar's ON/OFF button
- if it still doesn't turn, press and hold the gray button down for 10 seconds
- if after this it still doesn't turn, inspect the beater bar again and make sure there are no obstructions and if there aren't, call the Dyson Helpline, they will set you up with a repair with the closest authorized repair dealer in your area

try cleaning the ends of the brush roller. thread gets caught in there and jams it

hi welcome to fixya you need to replace belt if belt is ok than you burnt out the motor please check belt first as it is cheaper thank you for useing fixya please rate

Are the rugs long haired or short haired? Most likely the suction is just causing the noise when it picks up the rug and the buzz saw could be the beater bar hitting the rug then. I actually own a DC14 and it does the same thing and the rugs like to be dragged along. Nothing really to fix this, just the way it is. You could try it with the beater bar raised and see how well it works then but this sounds normal.

Have a good day

bestdarngood

Sometimes dust,lint and thread can work its way into the bearings on both ends,take the beater bar out and see if you can turn it in your hand,if it doesn't inspect the ends and clean them.Use what ever you can find to pull out the threads.Or take it outside and hose it off.