It prints fine. It used to scan fine, now when I go to scan it says the USB is not connected. I disconnect it from the printer and the computer and reconnect but it has the same problem. I have tried it with my Apple and with my DELL computers.
This is a HP hardware/software error and HP has not fixed it.
The
C4250 may report that "USB is not connected" but the printer works just
fine and when you use the Microsoft Scanner and Camera Wizard to carry
out a scan, it works just fine too. So the error message is wrong.
The Microsost Scanner and Camera Wizard can be found on the Control Panel.
2,279 views
Usually answered in minutes!
My C4210 says USB is not connected when I try to scan
×