My washer started having the dc code at the last 12 mins. I have moved the load around. I have removed the clothes and continued the spin cycle. The water leaves the washer. I put the clothes back in the washer and select the spin cycle and it won't move past 11 mins. I have even run a quick wash with no clothes in the washer to see if the problem would occur then too. The quick wash completes itself with NO problem. I tried a light load of underwear and the problem occured. What do you suggest?
If it’s an FAV6800A I think you may have a clutch malfunction with your machine. To verify if the clutch has malfunctioned we need to perform a quick check. Please visit this link and review my post of Solution #1 posted on Jan 30, 2009. Steps 1 & 2 should get you started and give us some troubleshooting direction. Please post back with your results or if you have any questions.
http://www.fixya.com/support/t1612027-maytag_neptune_fav6800aww_wont_spin
Good Luck… Rich.
Hello Chris, Are your tumblers rotating in spin cycle, I did not know to check for this back in mid Dec. with my failure.
You need to drop the clutch out and inspect, if the clutch spring is not broken and the roller bearings are not rusted and can be cleaned up then yes. Please read through this post where I just helped a forum member last night. I tend to give detailed response’s under dh1200s.
http://applianceguru.com/forum2/19412.ht...
I think you saw the post of two other folks on this forum from your reference comment. They tried this maintenance procedure and had success. No real cost if it’s just a WD-40 clean up and re-lube. We did not have a hard failure of the clutch. If you are handy give it a try, follow the steps I outline on the above post along with the SM which you can reference from this site under Tips and Tricks. Good luck and post back if you have questions.
Chris,
Sorry I should have read your post more closely, well my post to another forum member. So in Spin Only cycle the wash basket is not rotating CCW but the tumblers are rotating in the wash basket with the motor is turning CCW turning the clutch pulley CCW? If this is the condition then no I feel the clutch has hard failed and WD-40 clean/re-lube will not get you going. You will need to drop the clutch out and inspect and possibly replace. Please let me know what you find.
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I no longer post on this site no way to post a Sticky.
If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.
Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.
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I saw this on another response of yours - this is exactly what has happened to our washer:
"With the top raised start a Spin Only cycle with no clothes in the wash basket. The wash basket should rotate CCW in Spin Cycle. The tumblers (spinners) should not rotate. If the wash basket is not rotating CCW in spin only cycle and the tumblers are rotating then yes the clutch has failed. Can you let me know the results of this test and we can go from there? Thank you, Rich."
So - can this be fixed with prevailing WD40 trick, or, do I need to purchase a new clutch / pulley assembly? Thanks, Chris
Oh sorry - I did remove the front panel - and the motor is turning CCW; the belt is turning; and the pulley is turning.
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