SOURCE: sANYO EM-D9550. Turntable turns when off but not when cooking.
That's sounds pretty strange!
Since I don't have any service data on Sanyos, I'd have to speculate.
I would guess that one scenario that could cause it would be if the turntable were turned off via the control panel, but there was a switch or switch mount problem.
I would refer you to their support people:
http://sanyoservice.com/
SOURCE: turntable on my sanyo EM-C6786V
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If
yours is not set to be off via the control panel, and it won't rotate
or it sounds like it's grinding, etc., you may have a bad motor or
plastic coupler.
To
replace either, you need to unplug power, then remove the bottom cover
of the oven. In some brands, you have to cut the motor cover off with snips, then use a
screw when reassembling it.
You can find Sanyo UK support, parts and authorized servicers here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
SOURCE: turntable plate for Sanyo EMSL100N microwave
hI
IF YOU ARE IN THE uk CALL cHARLES hYDE and son
01759 303068
They have all the parts for Sanyo
Please leave feedback for me
Thanks
Rob
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