Question about Polycom SoundPoint IP 331 IP Phone

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Polycom IP331 is waiting for network to initialize

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Yes, yes it is.... what a pile of crahp

Posted on Jun 12, 2017

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Posted on Jan 02, 2017

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I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.


You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.

Jun 15, 2011 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Plycom ip330 phone - works fine when connected directly to Brighthouse modem, however when brighthouse modem connected to belkin router then to phone says - waiting for network to initialize, please help


sounds like your belkin router is not setup as a DHCP server or the DHCP is disabled. The DHCP in the belkin assigns addresses to the internal network, the error "waiting for network to initialize" means that the phone is waiting for an IP address, to which its not getting. When you connect directly to your modem you get an IP from your Internet service provider. I'll bet your internal network is setup using "static" ip addresses, if thats the case you will need to surf into the phones web console and set a static IP address. Or the opposite, enable DHCP in the belkin. hope that clarifies things a little.

Aug 28, 2010 | Polycom SoundPoint 330 IP Phone

1 Answer

MWI doesn't work on Polycom SE-225


The issue isn't exactly resolved. This appears to be due to an incompatibility of the Polycom Se-225 on our Meridian 1 phone system. But Converse handsets with MWI work fine. I have a partial solution by disabling the lamp (LPD on class-of-service), while leaving MWA setting. This allows the interrupted dial-tone when the user lifts the handset.

Dec 09, 2008 | Polycom SoundPoint Pro SE-225 Corded Phone

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Polycom soundstation 2W


I went to Admn Setup to reboot the system from Please Wait.... & it doesn't work!! Best Solution posted on Sep 19, 2008 2%20stars.png
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Just had this problem with the 'please wait' - go into the admin setup and select Reboot Phone - it then works!

Jun 23, 2008 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

Please Wait....


push 1.4.and 9 all same time . i read this post some where and it worked great

Jan 08, 2008 | Polycom SoundStation 2W (2200-07800-001)...

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Polycom soundstation 2W


I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.

Jan 07, 2008 | Polycom SoundStation 2W (2200-07800-001)...

2 Answers

POLYCOM SOUNDSTATION 2W


I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.

Dec 07, 2007 | Polycom SoundStation 2W (2200-07800-001)...

2 Answers

LCD Display keeps flashing "INITIALIZING"


It needs to be plugged into a properly configured Avaya Definity digital port / wall jack. (NOT a regular telephone line as this can damage the polycom!!!) Does another Avaya digital phone work in that jack? If it does then call polycom for a RMA and eturn the phone under warrenty. If another Avaya digital phone does also does not work you need to check the PBX configuration or there is a wiring error at the jack or the PBX.

Jul 10, 2007 | Polycom SOUNDSTATION2 AVAYA 2490...

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