Xerox 6110 MFP scanner locked

There is a lock switch below the control panel. When the all-in-one is first shipped, there is a label that wraps over the switch and up to the control panel. When the label is gently pulled out, it moves the switch forward into the unlocked position.

The switch is below the area to the right of the frequently-dialed numbers short-cut buttons. To see a picture of the approximate location of the scanner lock, see page 2.3 of the MFP User Guide (this is page 29 of the PDF). The manual is available on the WorkCentre PE120/120i support page in the Documentation section: http://www.support.xerox.com/support/workcentre-pe120-pe120i/documentation/enus.html?operatingSystem=win10x64&fileLanguage=en . The direct link to the manual is currently http://www.support.xerox.com/support/workcentre-pe120-pe120i/file-redirect/enus.html?operatingSystem=win10x64&fileLanguage=en&contentId=53827 .

I hope this helps. If the scanner lock is in the unlocked position and you still get the error, then there is probably an internal problem. Whether this is a problem with the hardware or a sensor is unclear. If your unit is under warranty or covered by a service plan, contact Xerox or your printer/copier service provider.

Cindy Wells

Look under the scanner area-Where the finished paper copies come out- There is a little green Tab. Pull Green Tab forward.

firmware to have changed only very extreme case!!! no to reset image unit

same problem here expert at Xerox adviced to clean black rollers on the papertray
maybe it works for you, not for me though ;-(

There are some small spots on the "seal" glass. It is the 3/4 inch wide strip under the scanner, not the main glass. Clean that strip well, I suggest taking some rubbing alcohol and just a regular piece of paper, crumpled up. Use that to clean that strip vigorously.
That will take care of it.

Hi, what you want to do is, first; (shutdown) your Scanner, next (shutdown) the computer. Disconnect the scanner, and unplug it from the outlet. Disconnect scanner cables from the computer; Note: do not change anything on the computer. Reconnect cables to the computer. Plug scanner back into the power outlet; turn on computer, turn scanner on. This may clear the (Freeze); but the (Error) might appear again. Thanks paul7of9

Check here.

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=465,E=0000000001733349606,K=391,Sxi=10,Case=obj%284350%29

is the toner cartridge and have a manufacturing defect or the toner cartridge scouer adaptable and look

sir,

clean the LSU(Laser Sensing Unit) with a dry cloth.