LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac Logo

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Posted on Feb 23, 2009
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The tip broke off our pen

The tip broke off our leapfrog pen. I would like to replace the pen. How do I go about getting a new pen? Thanks!

  • Anonymous Mar 14, 2009

    green leapster2. tip of pen is broken

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1 Answer

Anonymous

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  • Master 1,901 Answers
  • Posted on Feb 23, 2009
Anonymous
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If in the US, Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

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I live in Australia and I need a replacement pen for my Leapfrog Interactive globe. Can you tell me how I can get one, please? Thankyou!

You can find a replacement pens on Ebay. There are several out there and I think this one would be right for you (works out to be around AUD 15): Leapfrog Pen
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The stylus pen has quit working for the Leapfrog explorer globe model 58-000 Where can I get a replacement?

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.
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I have the leapfrog explorer globe #40002, I need a replacement pen for the globe

Hello,

If you live in the US, the Consumer Services number is 1-800-701-5327.

They will help you order a new pen.

Thanks for using Fixya.
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We need a replacement pen for our LeapFrog

Hello,

Below is a distributor for Leapfrog in Australia. They should be able to assist you.

Funtastic Toys
Telephone 1-800-660-655
Email: info at funtastic dot com (This is spelled out to avoid bots from accessing the email address.)
url: www.funtastic.com.au

If they cannot help the main number in the US is 1-800-701-5327. If you cannot access 800 numbers the main US corporate number is:
(510) 420-5000

Thanks for using Fixya.
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Leap frog globe pen replacement

The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1
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Stylus Pen Broken: LeapFrog Explorer Smart Globe (Item Id: 40002)

Hello Sushil,

If in the US, Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.


Thanks for using Fixya and consider rating this solution.

Wayne
11helpful
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Stylus Pen Replacement for Leapfrog Junior explorer Globe

I called this number they can send a replacement pen for £5
LeapFrog UK`s free customer helpline.0800 169 5435
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I need a stylus pen for a Leapfrog interactive globe

Simply call Consumer Services at 1-800-701-5327 to order a new pen.
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Damaged stylus pen

You can get a new stylus pen from LeapFrog. Please read our FAQ on this topic for more information and directions.

LeapFrog Gillian
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