GARMIN WILL NOT TURN OFF

Hi tkfranks331,

Press the power key and hold it if the screen of your Zumo is frozen. Keep holding the power key while pressing the key that has a plus symbol ("+") on it. This will reset your device and unfreeze the screen. You can also try calibrating the screen by pressing the power key for one full minute.

If this does not work, please follow these steps.

1. Update the internal disk software. Download and install WebUpdater on the computer. Please visit this link to download the WebUpdater.

2. Open WebUpdater on the computer.

3. Connect the Zumo 550 to the computer with its USB cable.

4. WebUpdater will automatically search for updates.

5. Follow the prompts to download any pertinent updates for the Zumo 550.

Hope it helps.

Thank you for using FixYa.

may i have the make and the model no#

Go to www.MyGarmin.com or www.garmin.com

Try cleaning the screen with a soap and water rag and allowing to completely air dry then re-calibrate

Unfortunately, even if you perform master reset on Garmin GPS unit, it does not reset Garmin Lock security feature, which password-protect most Garmin electronic devices to deter theft. If you forget the PIN or password unlock code to unlock the Garmin unit, the best solution is to bring it to Garmin to get unlocked. “Secure Location” does not unlock a locked Garmin unit either as it’s only a temporary fix as when it’s turn on outside the security location, the device is locked again."
So unfortunately, there is only one option: You have to send your nüvi into the Garmin, who can unlock it. Remember original receipt.

If the unit freezes with something on the screen, then the book that came with the unit tells you to push the power button and the + sign button at the same time and this should fix the problem. Good Luck.

Hi,
If no life in it what-so-ever, to get it to work.
Try Press power button and + button at the same time,
Check fuse in adapter,
hold lower right corner of screen, turn on, when offered to clear all data, clear it, start again.
Re-register, re-update,
Should be good.
Regards.

Make sure that the bike's electrical connection to the GPS unit is actualy not having power once you turn the key off in the bike. This GPS turns on with external power. It is inherent in to its design.

In the case were you cannot have the bike's power source to the GPS turn off with the key, see if you can wire a small in-line switch in series with the GPS unit so that you have an external power switch. This should be easy to do.

The models I have used from Garmin have their own power switch. You should be able to use its power switch to turn it off.

Jerry G.

I'm not familiar with the Zumo family of GPS from Garmin, but if they are similar enough to the StreetPilot, you should be able to recalibrate the screen. In the StreetPilot series, to recalibrate you turn the unit off. Press and hold the bottom right of the screen and turn the unit on. Keep pressing the screen until the calibration information begins. Try this, see if it works on the Zumos, too.

i have contacted garmin and they requested i return it to them for repair.