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Posted on Feb 22, 2009
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Unable to cancel cycle and restart machine


Machine had error code for plugged drain so we cleared clog and tried to restart machine
-door remains locked and 20 minutes remain on machine. I have unplugged machine to try to reset and I can't cancel cycle. Is there a reset button?

  • Anonymous Jun 01, 2013

    Hi, my washer's door is locked and i have error f21 please let me know what can i do , sears wont service it for 2 weeks, got to have the washer with the kids. Thank you

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  • Expert 52 Answers
  • Posted on Feb 24, 2009
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Instead of hitting cancel twice, only press once,. You should hear the washer unlock. Then try to start again. If that doesn't work, try unplugging the washer in mid cycle. Are you getting and codes popping up?

  • Anonymous Feb 24, 2009

    Please rate solution. Hope I have been of assistance.

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0helpful
1answer

What is hd code????

Hi Peter, If I understand your question correctly, you are asking what the code "HD" means for your machine. I am unable to find the code "HD", however, here is a list of the codes for these Maytag models, perhaps one looks similar to "HD". Hopefully this answers your question!

Washer displaying code messages
- "LF" (Washer is taking too long to fill)
Check the following:
Are the water inlet hoses kinked or clogged?
Are the water inlet valve screens clear?
Press PAUSE/CANCEL to clear display.
- "Ld" (Washer is taking too long to drain water from the wash tub)
Check the following:
Is the drain hose kinked or clogged?
Is the drain hose installed properly? See "Connect the Drain Hose." Press PAUSE/CANCEL
to clear display.
- "uL" (Unbalanced Load)
If the load is unbalanced, the washer will display this code while running an imbalanced
load correction routine at the end of the wash cycle and before the final spin. If the code
remains and the wash cycle dial is flashing after the recovery routine has stopped, open
lid and redistribute the load. Close lid and press START.
- "oL" (Over Load)
Is the washer overloaded? The washer has attempted to fill and begin the wash cycle. If
the washer is overloaded, it will drain any water and detergent that was added during the
fill. To correct the overload, remove several items and add detergent. Close lid and press
START.
- "Sd" (Suds Detected)
Did you use regular detergent?
Regular or hand-washing detergents are not recommended for this washer. Use only High
Efficiency ("HE") detergent.
Did you add too much detergent?
Always measure detergent. Follow detergent manufacturer's directions.
If excessive suds are detected, the washer will display this code while running a suds
reduction correction routine at the end of the wash cycle. The suds reduction routine
removes extra suds and assures proper rinsing of your garments. If the code remains and
the wash cycle dial is flashing after the recovery routine has stopped, re-select your
desired cycle using cold water. Press START. Do not add detergent.
- "lid" (Lid Opened)
Is the lid open? Close the lid to clear the display. If the lid remains open for more than 10
minutes, water in the wash tub will drain.
- "HC" (Cold and Hot hoses switched)
This code will appear at the end of the wash cycle to indicate that the cold and hot water
inlet hoses are switched. See "Connect the Inlet Hoses."
- "dL" (Door/Lid cannot lock)
Indicates lid is not locked. Check for items caught in the lid keeping it from closing. Press
PAUSE/CANCEL once to clear the code.
- "dU" (Door/Lid cannot unlock)
Is there excessive weight on the lid, such as a basket of laundry? Excessive weight will
keep the lid from unlocking. Press PAUSE/CANCEL once to clear the code.
- "F##" code
Press PAUSE/CANCEL once to clear code. Press START. If code appears again, call for
service.
0helpful
1answer

The machine washes for a few minutes and stops with F21 flashing below the time remaining ,the door is locked and it doesn't restart

Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

0helpful
1answer

May tag Neptune showing codes

Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).
1helpful
1answer

Goes partly through cycle-then gives code ld

Hello there:
For the LD error please check for the following:
  • Check for kinked or clogged Drain Hose: Remove any obstructions in the drain hose / stand pipe / utility sink. Straighten the hose to remove any kinks. If the washer is unable to drain due to a kinked or restricted drain hose, the washer may not spin.
  • Check for Standpipe higher than 8 feet above the floor:The pump is not powerful enough to pump water to heights greater than 8ft. The water will remain in the basket.
  • Check for excessive suds in the washer: Drain pumps cannot drain suds out of the washer.
To clear the suds condition: Check the drain hose and make sure the hose is not plugged or kinked Press pause/cancel twice to clear the display Run the machine through a Rinse/Spin cycle using cold water, then a Normal cycle using cold water.Note: Do NOT add any additional detergent. This will remove much of the remaining detergent held in the fabric. This step may have to be repeated to remove all the detergent. If the appliance does not accept inputs from the control panel, follow the Hard Reset steps below to reset the control:
  • Unplug or turn the circuit breaker off for 30 seconds.
  • Plug the power cord into the wall outlet or turn the breaker back on and wait 30 seconds.
  • Press the Pause / Cancel / Stop button twice to clear the display.
  • Start a short cycle, to check operation of the appliance, by selecting a cycle and pressing and holding the start button until the appliance starts.
Note: If the Hard Reset does not work, there may be an internal failure with the appliance, that requires service.The SD error code is caused by using the wrong detergent or excessive amounts of detergent.
To correct the issue: Make sure to use HE detergent. Note: Using Non - HE Detergent will cause oversudsing and can damage the washer. Do not use too much detergent.
Note: If using HE 2x - 5x concentrate detergent, reduce the amount being used. The washer will try to run a mini-clean out cycle using cold water and a 5 minute pause to clear the suds. If this cycle does not clear the display and complete the cycle the clothing may need to be rinsed by hand and then rewashed without detergent.
I have included a list of all the error codes and what they indicate below this includes the F50 error code. I recommend scheduling a service repair so a technician can properly diagnose and repair your washe
3helpful
2answers

If you get the FL how do you get the door to open??

  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.
0helpful
1answer

It stops at 28minute of the cycle and shows F2 code. Door remains locked and can not be restarted

Hi
Error F2 comes if the drain time exceeds 8 minutes, the water valves are turned off. You need to press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.

thank u
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2helpful
1answer

Washer stuck

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
0helpful
1answer

Control lock light will not go off.

Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.
17helpful
1answer

Kenmore Elite He3t front load washer - error code reads H & F

the F code is a puwer outige. This is how to fix
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN & SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.
This is what an HF code is.
"FH" (Water Inlet Problem--no water or insufficient water
supply)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Are water faucets completely turned on?
Are screens at inlet hose connection to washer clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power. Re-select cycle and press
START. If the problem remains, call for service.
0helpful
2answers

Kenmore 22082

OL on my washing machine
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