1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal.
Then download
this tool unzip it and start it.Select the connected USB port number from USB PORT.Click LOCK RELEASE, and select the applicable model name in SET DESTINATION.In CLEAR WASTE INK COUNTER, select MAIN or PLATEN. The selectedwaste ink counter will be reset. MAIN resets the main waste inkcounter, PLATEN resets the platen waste ink counter.If both the main and platen waste ink absorbers are replaced, reset both the main and platen waste ink counters.
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