I own sony camcorder model TRV 238. Once I play the cassette it gives me error code c 31 . 22. with the dialogue reinsert the cassette. I tried all the available option in manual. They did not work. kindly help. with regards Dr. M. F. Baqual

I used head cleaner and my camcorder started working.

Follow these steps to resolve the issue:

Step 1: Remove the cassette and insert it again , then operate your Camcorder.

Step 2: Try using different cassette.

Step 3: Try resetting the Camcorder.

[Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.]

Please locate the RESET button behind the LCD screen of the Camcorder. Press the RESET button using a sharp-pointed object. The Camcorder should be switched ON when you reset the unit.

Step 4: Try to power reset the Camcorder and check if it helps to resolve the issue. Power Reset the Camcorder by removing the batteries from the Camcorder and inserting it after 1 minute.

Step 5: Service is required.


http://www.kb.sony.com/selfservice/documentLink.do?externalId=C79466

The error code is part of a self diagnosis feature of your cam. This particular code refers to something being wrong which you can fix yourself. The steps you should take, involve removing tape, and reinserting. removing power adapter plug and reinserting, remove battery pack and reinsert...
power down before each step, and power up again to check working status. The result of these checks should allow you to narrow down the problem.

You may have to look at trying a new battery, or replacing the cassette, or replacing power cord, or you just had not properly hooked something up, or the cassette wasn't properly seated.

These codes and their meaning can be found in your user guide, or manual. Good Luck!

I also have this problem, with a SONY DCR-TRV480E PAL. The problem is when I insert the cassette it reads on screen that "re-insert the cassette"

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

Sony camcorders C:31:23 error
Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times. good luck
please mark the post with a fixya

Try to open cassatte cover fully ,and cassatte is automatic comes out.

The camcorder most likely is not detecting the tape, you have a bad sensor and these sensors all come on a flex type board and the flex board is mounted on the chassis surface. This will mean that the entire mechanism will meed to be diassembled, and is a very big and costly job. My opinion is that this repair will run you abut 250 to 300 bucks and this camcorder is not worth this as new camcorders are under 200 bucks. Good Luck

This is a S reel fault. Remove the cassette,battery,cables. Re load all now and try the operation.