No signal after working just fine for 2years now it says no signal I asked xm they say something is blocking it it has never happened before what is going on and help I do have the magnetic and car antenna attachment and it does work once in a great while Im baffled there are no cracks in the line could it be the magnetic end?

I would do the following, hoping one of them works.

1) DISCONNECT the power to the radio and SiriusXM unit to "clear" it. Then reconnect and ask Sirius to resend signat.

2) Ask Sirius to UNSUBCRIBE that radio so it is deactivated. Then, have them reactivate and resend programing signal.


3) Be sure your car is outside under clear sky when Sirius sends the program signal.


4) It is possible the antenna cable to your unit is loose at the connections and/or damaged. A weaker signal may get your stations, but may prevent the additional Navigational signals. Have the antenna checked thoroughly and tested. If car is still under warranty, this should be a covered diagnostic/repair.

5) Finally, be sure the correct Radio Serial Number is being activated. If your radio works, that is one service. But maybe they are putting a wrong number by some chance into the system to fix this one? For example, you have TWO radios in TWO cars. Are they sending the turn on signal to the WRONG radio? Not as farfetched as you might think.

Good luck!

You can drive go back to the car dealer, after all, before it work fine. Just ask them why it happen. So stop worrying the car dealer tech will gonna help you and they will do something to restore your car audio.I hope this advice help you.

I have a 2008 Sonata with satellite radio issues also. Everytime it rains and I have to do any traveling in it, the storage box located in the trunk floods and shorts out the receiver,LIKE OVER THE WEEKEND!!. This will be the fourth replacement and they (Dealership)still cannot fix the problem.

Having the same problem in my 2009 Malibu. Have received 8 refresh signals and talked to the XM Techs 4 times. Taking car to dealership on Monday. Highly frustrated.

You may have HAD a terrestrial repeater in your city and they may have closed it down due to overpowered per FCC rules or for maintenace. Call XM and report the signal issues and ask them if there is a repeater in your town.

I have same problem and sure connect did not help.
The unit works fine otherwise except will not send a signal to my car radio.
I will try removing the battery today & if this does not work I will do t paper clip reset in the battery compartment.

Be sure that the radio ID is correct with the information given to XM. If you have the right radio ID ask them to resend the signal. Also be sure to go into menu to be sure that you have good signal strenght.

to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

Here are the steps from XM to activate manually-

Get Your XM Radio Activated Online

Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
Thanks for using FixYa!!

Signal on xm is full power (3 bars) stations 1 - 75. All stations 0 to 1 bar above station. Just started happening 2 days ago.

hi Mr.Frazier....is the xm radio hardwired installed? if it's a yes you have to go to a professional(bestbuy, retailers) to have the connection check.. the problem is not within the xm radio..it's on how it was installed or set up...

If the radio was not built..well, that's much better we just have to check the audio connection from you're xm to fm radio (make sure to check if what band it is connected..such as AUX,CD etc.) if there's a sound but you're only getting preview channels..refresh must be send on the radio...you can call xm to ask for that OR do it online at www.refresh.xmradio.com and type in your 8 digit radio I.D just have to follow the activation instruction faithfully...Godbless!