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Posted on Feb 19, 2009

Outlook Inbox items are being automatically deleted

When i open the new mail in my Inbox and view it. as soo as i close it it disappears from the Inbox. it doesn't even go to Deleted folder. it completely disappears from Outlook all together.

Please help

  • pc14 Feb 19, 2009

    what is the "security s/w"?





    i already tried the outlook inbox repair tool...it didn't work



    Thanks!

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1 Answer

Prakash K

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  • Contributor 9 Answers
  • Posted on Feb 19, 2009
 Prakash K
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Hi,try uninstalling the security s/w and reinstall it.it should fix it.or google the outlook inbox repair tool...and should workout...

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3helpful
2answers

How to view corrupted dbx files ?

Deleted items are not in the inbox.dbx anymore, they are in the deleted items.dbx file now.
Were you able to select what folders you want to import from? If so, select the Deleted Items folder so it will be imported. Otherwise, if you can you still open OE, move all the deleted email back to the Inbox.
If those two things don't work, use to Outlook Express Restore Toolboxhttp://www.outlookexpress.restoretools.com/
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Outlook 2007 deletes read files from inbox. Once I open the mail, read and close mail, it disapears. I have looked in the deleted files, not there

Hi K Browder,
In my opinion, your inbox has a view filter that is why you're messages are disappearing whenever you read them. To disable this feature, follow the steps below:
  1. Click on your Inbox.
  2. On the View menu, point to Current View, and then click Customize Current View.
  3. Click Filter.
  4. Click Clear All.
Hope this Helps!
Regards, MJ
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I can't delete inbox messages in Outlook express. and it's locked up

If you cannot delete email in Outlook Express and the program crashes frequently the problem might be because of corrupt storage folders - typically, the Inbox and the Deleted Items. As you may know, the email program uses the Inbox to store all incoming email, Sent Items for the messages you have sent and Delete Items for the messages that have been discarded. Now if you cannot delete an email in Outlook Express the cause of your troubles might be faultly or corrupt Inbox or Delete Items folders.
Fixing these two folders is not difficult and for that we need to find out where these folders reside on the hard disk. In the Outlook Express program, go to "Tools" -> "Options" and move to the "Maintenance" tab. You'll find a "Store Folder..." button; click on it. This brings up a small window with the path to the storage folders directory. Use the left mouse button and click to select the entire path. Now right-click and choose the "Copy" option. Close the Outlook Express program.
Open the "Run" program from the "Start" menu and paste the full path (CONTROL-V or right-click -> Paste). The Outlook Express storage folders are hidden files. You may need to force Windows to show them. From the top menu, select "Tools" -> "Folder Options" and then from the "View" tab, check "Show Hidden Files and Folders". Now simply select the Deleted Items.dbx file and send it to the recycle bin. Don't worry; Outlook Express will create a new one when you start it again.
If you still cannot delete the email after manually removing the Deleted Items.dbx file, I suggest you do the same for the inbox storage folder. However, deleting that will also remove all of your store email messages. So first select and drag all the messages in a temporary folder (create on the Desktop); you can then drag them back to the inbox when you open Outlook Express again and it creates the inbox afresh.
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Computer won't delete items from inbox on outlook express

Do you have IMAP on your email server? IMAP is a duplicate of what you have in your email program, if your not deleting the messages on the server but only on your email program then your server space will be full and it will give people that send you email that message.
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I have an EMail with 16 photos attached - it will not "go" nor can I delete it. How can I get rid of it?

Disconnect the network-cable from your computer, to block Internet access.

Start Outlook Express.
Instead of selecting the "Inbox" mail-folder,
select the "Outbox" folder.
Click once to select the E-mail message.
Use your mouse to "drag-and-drop" the message to your "Inbox" folder.
Close Outlook Express.
Reconnect the network-cable.
Open Outlook Express.
Check your "Inbox" for that "undeliverable" message.
Open the message, or delete the message.
2helpful
2answers

A user's mail in his inbox keeps deleting after opened.

Most likely it isn't deleting, it just is hidden in the view you are looking at. In the top right corner of the inbox is the option to View unread only, click on that and change it to view all and you should be able to see the emails.


2helpful
1answer

Outlook express

hi,

Error 0x800c0133 when you are retrieving email with your Outlook Express (OE) is because of currupted Inbox file.
To remedy please follow these steps:
  1. Open OE, on the left pane, right click "Local Folders", select "New Folder...", specify a name for your new folder as "Temp".
  2. If you are still able to access "Inbox", move all mails in "Inbox" to the new "Temp" folder.
  3. Go to menu "Tools" -> "Options" -> "Maintenance" tab -> "Store Folder" button. It will show the location of your Inbox file, please remember this location.
  4. Close OE, go to the location mentioned above, delete the file "inbox.dbx".
  5. Restart OE, the "Inbox" folder should be auto recreated. Move back your mails to the new "Inbox", remove the "Temp" folder.
or

Another solution
Error Number:0x800c0133


Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked.

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