The whole message: "iTunes could not connect to the iTunes Store. An unknown error occurred (502). Make sure your network connection is active and try again." and yes my net is working, obviously i am posting aren't i This is ver 10.7.0.21 I could not find any network type settings in iTunes to configure..
Sometimes this is an error that goes away when you specifically connect to the store to purchase music or videos. It might be helpful to log out of your account (Account menu --> Sign Out) and log back in. If you also have an iPhone, you might want to log out of all devices; then restart them; then log in again.
SOURCE: iTunes store connection probomething
Check your firewall, enable it if it's stuck off. And also check your virus and malware programs, it sounds fishy if you can connect to every other site sounds like someone set it so you can't get in, check your security settings also
SOURCE: unknown error occurred (306)
some people have been doing this
Launch Internet Explorer
Click the Tools menu
Select Internet Options
Click the Connections tab
Click the LAN Settings button
Make sure that that "Use a proxy server for your LAN" checkbox is unchecked
Click OK till you are out of everything, and then close Internet Explorer
Try again in iTunes to load the store
do a google search for "itunes error 306" for other discussion boards on the topic, seems to have occured after an itunes update conflicting with OS (go figure right?)...hope this helps =)
SOURCE: itunes could not connect to the itunes store. make
This is going to be your anti - virus software blocking itunes
disable it or remove it
refer to link for more info
http://support.apple.com/kb/TS3125
Start Menu>Click All programs>Accessories>Right click command prompt> run as administrator>Click on continue> When the scream comes up Type...
netsh winsock reset
Please Note: Space between the 3 words
Message will appear:
You must restart your computer in order to complete the reset
After that you will be able to connect to your itunes
This should fix the issue
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