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Battery in watch was fitted at the time of assembly, not at the point of sale. Replace the battery and ask watchmaker to check if the watch is OK at once.
mcdevito75 here, Some quartz watches and I believe Citizen is on of which need the exact factory number battery installed / replaced. if you did use the exact battery number and the new battery is not working, remove the battery and carefully clean the battery contacts with a Q-tip and rubbibg alchohol do not soak the battery contacts just clean them. Also your new battery could be dead, who knows how long it was on the store shelf. Alaso wipe off any oil from your fingers on the new battery before you install it in the watch, make sure the battery is seated correctly in the watch, the back cover may also have to be installed back onto the watch to complete the battery circut for the watch to work. If all this fails you can try to contact Citizen online, Contact CitizenWatch.com and get their recommended battery size for your watch, OR, look for a small watch repair shop in your area. One Last thing, Your Citizen watches Quartz mechanism could also have gone bad, in this case you"ll need a new watch.
mcdevito75 here, Once the battery leaks it destroys the quartz mechanism. Even if you find a replacement quartz, you"d need special Jewelers tools to remove and replace the quartz, even with that you could destroy the new quartz if you can find one. Best Bet, see a small watch repair shop in your area for a quartz replacement approx. $75.00
mcdevito75 here, The Internal workings of all watches and clocks, Quartz and mechanical is called the movement. You may have a weak or even dead battery, even if the battery is new. If you"ve dropped your watch, got it water logged, you could have hurt the Quartz movement. It'll take special equiptment to check the Quartz movement to see if it"s burned out. I would try another battery or at least double check this batteries instalation in your watch. For more info, here is Casio"s contact number, 800-435-7732 9AM--5PM EST.
Most likely the watch was damaged when the battery was installed. Quartz watches have fragile parts in them. The coils for instance are made of wire thinner than the hair on your head. It takes almost nothing to damage these wires and the coil. Dirt is a big problem. Since a quartz watch has no force behind the gear train the smallest particle of dirt can stop a quartz watch.
Either your watch will need a cleaning or damaged parts will need replacing.
A qualified watchmaker can do this work and get your watch back in working order for you.
Hope this helps, Ken Yellowstone Watch Inc. www.yellowstonewatch.com
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