The tv is working fine but there is a black box that stays on the tv when watching tv! So you can only see some of the show your watching??? Help Please Heather
I don't have my original remote control the kids touched the front control buttons snd now Ican't get the clock off of the screenI don't have my original remote control the kids touched the front control buttons snd now Ican't get the clock off of the screen
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turn on closed captioning. this is the only way we have been able to save the tv. after a few days we were able to turn it off again and the black box was gone.
a black box is covering my tv screen except for around the edges. I can use the dvd player, but i cannot watch cable. it is as though there is a security feature to block tv, but i cannot get it to go away!
The black box is there because your closed captioning is on and set to text mode. Some channels send the signal even when there is no actual text to display. You can get rid of it by either turning off closed captioning or changing it to CC1 or CC2 mode instead of text. If you can't find those settings, then restore factory settings as directed in your user manual.
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