It has a rumbling sound when it first is filling with water and then when it spins out it is super noisy.. WHat is the problem???Is a seal gone that can be replaced???
You can change your Neptune bearings yourself. See www.neptunebearing.com. in addition, you can rent a special Neptune bearing tool that will help reduce the bearing change time and effort and it also includes a DVD that shows you how to disassemble the Neptune, replace bearings and install the seal kit.
Do you have the faulty door latch wax motor? See www.neptunehelpsong.com to hear the funny song that explains this common Neptune issue.
To get to the bearings you have to take the front of machine apart so the inner tub will come out the front and the spinner support is attached to the inner tub so it will come out to. The Neptune bearing tool rental includes a DVD that shows the disassembly process otherwise you will need to download a copy of the PDF service manual. The bearing and seal kit offered at www.neptunebearing.com comes with links to download the PDF service manuals
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The spin surport and the back tub bearing ,defective,,shot,,bout check your owners manual your under warranty,,lifetime on spin basket...onthejob
Buy a new washer. if you used it like this for a while most likley its curroded like mine and will not come out, or spend 180$ and some hours replaceing the whole tub. you gotta take the whole thing apart i mean everything. The problem is the bearing that the drum spins on has not more grease in it because water got in it and ruined it. a very hard problem to fix.
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We watched the video at the Neptune bearing .com site..It gives some help but how do you get to the front inside bearing??? It is easy to see how to get to the back with the back panel removed but how do you get to the other bearing?? Is that through the inside of the washer...Does the whole drum have to be removed first as they do not show any of that. Can you help?
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