I think it s relating to a problem with Ink detecter
Remove the drum cartridge, then remove developer unit, then the charge housing above the drum the remove the drum do not touch it has to be done from the side of drum. once removed then is sensor that has a white cover on it, there is also a clear one white one is in the rear on the left side clean DO NOT USE A VACUUM Cleaner the static electricity will destroy the sensor. Then re install. run all required check . Unless you know what you are doing get a qualified Konica Minolta Technician Has to have Konica Experience You have a legacy Konica machine
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
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