Question about Yamaha RX-V371 A/V Receiver
I DON'T HAVE A CABLE BOX HOW DO I GET SOUND FROM THE TV. DO I USE ONLY HDMI , AV CABLES, BOTH OR WHAT
If you have a coax digital out on your tv, why not use that, you have coax, optical, and hdmi inputs on your reciever, but the easiest, low cost way is the coax
Posted on Mar 07, 2013
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Posted on Jan 02, 2017
First let me say that you have stated your problem very well. I completely understand the issue you are having.
I have been repairing a/v systems since they started selling them.
By your description of your problem, it is obvious that you have isolated the problem to the Yamaha.
Despite what Yamaha tech support say's, it is their problem.
I have been dealing with tech support for a lot of different manufacters for many, many years. I repair under warranty over 20 different brands, but not Yamaha. I have repaired plenty of Yamaha receivers but none with this particular problem.
It is not uncommon to find tech support people who don't know as much as they should about their own product.
Since I don't have the instruction manual or a service manual forthis model I can only be of minimal help.
What you can do, if you have your instruction manual, check it over closely for this subject on how to change the settings for the HDMI. If you can not find this particular issue, it is possible that the Yamaha doesn't support 1080i. I would be surprised if it did not, but stranger things have happened.
Another thing you can do if you can still not find an answer to this problem is to take it in to an authorized Yamaha service center.
If you have recently purchased this Yamaha, it will be under warranty. They get at least 1 year. Tell them the problem you are having and if they do not know how to solve it right there on the spot, or give you an answer that satisfies you, leave it with them
to have it fixed. If they are an authorized service center they will have to fix it or get it replaced for you if it is under warranty. It may need a firmware upgrade to the digital board. If that is the problem, then they can do it for you.
Let me know if you need any more help.
Sorry I wasn't more help, but an authorized service center may be your best bet.
Posted on Jun 26, 2008
Solved problem with Yamaha HTR-6040 AV Receiver. My daughter had inadvertently changed the program to "Direct Stereo" mode which allows sources to bypass the decoders and DSP processors so you can listen to 2-Channel PCM and Analog sources. Nothing to decode digital audio in this setting!
Posted on Aug 10, 2008
When you connect the optical cable to the ps3 you must change the output to optical on the ps3. To do this, startup your ps3 then go to settings then audio output settings and change it to Digital Out (Optical).
Posted on Dec 01, 2008
Do not run HDMI to your receiver. Run Digital Coaxial or Optical from cable box to your 565. The problem is on many levels. Hardware, Software, Audio Codecs, etc. your receiver is HDMI version 1.1. The current version is 1.3b. You can thank the recording industry for copyright protection for this issue. To have your receiver updated would be Very expensive and not worth it. If you want a blow by blow explanation of all HDMI's issues, Google HDMI forums or problems, and you can read for hours. Hope this helps.
Posted on Sep 27, 2009
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