Trying to boot up but get a Windows Xp window with a user line and a password line. The user line is apparently complete, but the password line is blank. I can't recall the password. Help! I'm stuck!!
Can you just click okay and it logs you on
if not restar pressing f8
then safemode
control panel users
then you should be able to remove yourself
if you still have a problem let me know
then restart and go into setup
depending on your system you will find a setup for passwords
Could be in advanced once you find it there should be option for user passwords click and remove it then f10 to save and exit
have you tried just clicking okay when prompted for password in safemode
Not adminstartive passwords you want user password
are you sure its a window login password and not a boot password
are you sure capslock is not on when entering password
let me know
follow the steps i've given you and remove that user password
just odd if it has never come up before are you sure no one was on pc and put that login in
let me know after you follow above steps
have you gotten back on
if not then restart f8 and try last known good
or have you tried start windows normally
through restart and f8
try these and let me know
I have to run some errands shortly for a couple hours but i will be back on
have you tried pressing your sleep button
i am thinking system may be in sleep mode and wants a reume password
hmmmmmmmmmmmm
are you still not on your pc
try last known good
please let me know
i'm trying to eliminate
Do you have your recovery or boot cd
and you went into bios setup to remove that did'nt work.
Complicated to show you how to remove the jumper when i am not in front of pc
The only other thing would be to format and then enetr no passwords
Basically telling you to remove through system setup
which is bios setup
Whenever i setup a pc i always recommend no passwords unless its for an office or business
hmmmmmmmmmmm
I will be back online later
and i can walk you through the process without opening the case
My mail address is [email protected]
restart in bios setup
then use keyboard arrows to go to boot
then enter
then security
then change user password
let me know via e-mail
[email protected]
HAVE YOU SUCCEEDED OR DO YOU STILL NEED HELP
the only other thing would be to format
have you solved
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Thanks for the response cpenzes! Thing is, when I attempt to boot in safe mode, I get exactly the same problem: I'm asked to enter a windows password in the same Windows XP frame as before. This is a 7 year old Dell 4400, so it may just be a 'death in the family'. I'm pretty frustrated with it.
yep, it's windows password. When I first bought this 'pute, I must have put in a password. I haven't been asked for it until today. I've tried clicking okay in safemode, also caps on and off....everything. If I ever have another computer password, I'll tatoo it on the bottom of my foot!! It's aggravating to have a workable computer and to be locked out by a simple word. Well, thanks for your time.
I sure can't find a setup for passwords. I certainly looked. I've looked in F8 as well as F9. Hmmmmm.
yep, I've tried 'last known good'. I've looked in the owner's manual and it says to remove the case, locate config jumper on on system board, move the jumper plug sothat pins 2 and 3 are jumpered (to clear the password when you turn on the computer). Huh? Turn it back on, access the system setup program, assign a new supervisor or setup password in the maintenance menu. Exit and save the system setup program settings. Then open it up and remove the configuration jumper plug so that pins 1 and 2 are jumpered (the "normal" setting). Ha! Looks like I'm in for some computer shopping.....not this stuff.
okay, sure appreciate your help and time on this.
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