We purchased our Kitchenaid Coffee maker in June 2008, and are now experiencing the err2 problem; this doesn’t seem to be an isolated incident. I will be forwarding the site to Kitchenaid.
An ERR 2 may be cleared by a simple reset of the coffee maker. This
means unplugging the unit and plugging it back in. When powered back
on, select a brew function to see if the error reappears.
If the code does reappear, ERR 2 indicates an internal error with the computer of the
warming plate. This may be covered under Kitchenaid's 1 Year Hassle
Free Warranty. I would advise you to call Kitchenaid Customer Service
to see what options are available to you. Repair is not recommended, as
it is not cost effective for the company or the consumer.
Their toll-free telephone number is 1-800-541-6390.
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