I'm hoping you guys can help. I have a Dell Vostro 1500 laptop and my warranty expired 5 days ago. All of a sudden when I open iTunes, I get the following error message.
''The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.''
I have not installed any other burning software so that can be ruled out.
I have read a ton of forums on Apple's websites and others and have tried their solutions, but the same problem exists. Some of the things i have tried are:
Deleting the Upper and Lower filters in regedit but the upper and lower filters are missing on my computer. I did a complete uninstall of all Apple products per the instructions on Apple's website, rebooted, and then reinstalled iTunes and that didn't work. I installed a Gear driver, still didn't work.
Now i've noticed that the CD/DVD drive ''disappears'' sometimes. I was trying to burn some data files before and some worked but then all of a sudden it couldn't find the drive. This laptop is only a year old.
Any help would be appreciated.
Same problem
I had the same problem with iTunes and installing the GEAR driver fixed it. If the drive itself is disappearing then the problem is probably more than iTunes. Try updating the actual CD driver at the Dell Support Page then install the GEAR driver again.
SOURCE: iTunes registry error/CD-DVD not being recognized
I found the solution at Gearsoftware.com
The Audio FIle System (AFS ) driver is not compatible with Windows Vista.
I changed the driver file name as instructed and TaDa...it fixed my problem with itunes and Windows.
Hope this helps you.
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