F21 is Drain problem, check the drain hose and the drain pump.
If drain Pump is faulty replace it, if the drain system is OK it can be a faulty control.
The more likely is that you have a clogged drain lines problem or a clogged pump.
Below the extensive explanation from manual:
LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.
Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
To access the drain pump there is a panel, held with vew screws , sometimes you need to remove a plasic protection to access it.
All maintainance must be done with power unplugged, and by expperinced repairers.
You find instructions on how to access drain pump here, under remove drain pump: Duet & Kenmore Elite Front Loader .
Thanks Jsrock516
Check first the drain hose access inside the machine, and the drain hose connection at the back of the machine, then access th e drain pump, be prepared, there will be water coming out when you access the pump.
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You have a plugged drain. You are going to have to remove the front cover. That has screws holding it in place. Once removed you will see the drain line and you need to disconnect it. Be careful though it will be full of water. Once you get the water out. You will need to clean the drain and the filter. This will solve the problem. Make sure unit is unplugged during this time
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i know i sound stupid, but i don't see any screws to take out? my machine is sitting directly on floor. i don't have it on a pedestal?
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