I bought an office depot cartridge for my printer but if wont print as it recognizes that the cartridge is counterfeit
When you get an HP 61 /
61XL integrated ink cartridge refilled (i.e. currently offered at Costco or
Frys today) or if you buy a remanufactured/compatible HP ink cartridge, the ink
levels cannot be reset (HP has a smart chip embedded within the nozzle plate at
base of ink cartridge which counts the drops and then registers as
empty).....so you'll just need to live with it and ignore 'ink low', 'non-genuine',
'counterfeit' messages and similar while you are using these types of
aftermarket supplies. The first video below provides an overview of this 'low
ink' phenomena.
Additionally, severe cartridge errors (i.e. Incompatible cartridges, Black/Color
cartridge(s) problem / Cartridge not intended for this printer, etc.) typically
indicate the internal micro-electronics of the HP 61 cartridge are electrically
damaged. The cartridges electrical wire runs at rear and lower side of the ink
cartridge are very delicate and are somewhat susceptible to ink attack over
time, which can lead to premature failures. In addition, the older the
cartridge the higher the chance of an internal electrical failure due to
prolonged ink exposure and subsequent circuit corrosion. I suggest you run a Tap 41 diagnostic test to
check cartridges electrical health (this is a forced service test so the
printer will attempt to send whether cartridges are good or not); Refer to
Inkjet411 youtube videos below:
HP 60, 60XL, 61, 61XL Ink Cartridge Refills - Solving
Errors & Warnings:
http://www.youtube.com/watch?v=BskAfa6NJSg
HP Deskjet 1000-3056 Printer Models -- HP 61 Ink
Cartridges Tap 41 Diagnostics Test
http://www.youtube.com/watch?v=tMZkqE36ifk
SOURCE: Computer won't recognize a replaced ink cartridge
This is what worked for me today..
Reset the All-in-One to the factory default settings by using these instructions:
1) Press Red Eye Removal & Print Photos button simultaneously
2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.
3) Press Right Arrow button until "Reset Menu" is displayed. Press OK.
4) Press Right arrow untill "Semi full Reset" is displayed.
5) Press OK.
Now, check the functionality of the All-in-One. If the issue persists, please perform the next troubleshooting steps
Courtesy of Joe at HP via an email
SOURCE: The printer doesn't recognize the new original HP color cartridge
There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.
Close the top left pin at head contactor (1 pin only), with tape. Plug it in head carriage. Unplug it. Close to top rigtht with tape too. Plug the head. Unplug head. Remove all the tape cleanly. Plug again. See ink monitor.
SOURCE: How do I reset the ink levels on a HP Deskjet
First try the information below
Check that you removed the protective tape. some cartridges have two of these pieces of tape one over the head and possibly on on the contacts to the printer.
If you recently re-filled or had the cartridge refilled or even bought one of the many cheaper replacement cartridges you should read on
Most modern cartridges have an ink level chip built on to them.
Should the level drop below 25% then most of these chips lock up and will not reset.
Re-filling them will have no effect
If you are lucky you should be able to find either a chip resetter around on the INTERNET or maybe even local
OR
Even better empty cartridges that never need to be reset.
The second option is my preference
I realise these are not for your specific printer but there are others listed on both those sites as well.
cheaper cartridge problems have been on the rise recently and that is for ALL makes of printer.
SOURCE: I can't reset ink level indicator for HP Deskjet F4280
AFTER REFILL PRINTER STAY IN ERROR CARTRIDGE BLINKING
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