Question about HP Photosmart D7160 InkJet Printer

1 Answer

Special key combo

I am getting the error ink system failure with the error code 0cx18a0005. If I press the OK and Cancel and power button together I get Enter Special Key Combo. How do I get into the manufacturer commands and reset my printer.

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  • HP Master
  • 1,684 Answers

Here is a link to the step by step guide for resetting the error.

http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/

Posted on Feb 18, 2013

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Posted on Jan 02, 2017

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Rider On Way
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SOURCE: Having difficulty getting my HP photosmart 3310 to

Hi,

There are several special key combo for ex. 1-2-4 and 3-2-9 also 1-2-7 depending on the purpose of using it.

My suggestion would be,
Remove the cartridges,
Clean the golden ( electrical contacts ) with lint free cloth
Put the cartridges back and check if the error message disappears
If not,
Try the Full reset following these steps
Disconnect the power cord from back of printer ( while printer is on )
While holding the # and 6 button, connect the cord
( if you do this reset, the printer will loose all the memory it has stored like fax logs, will get disconnected from Wireless network )

The error message is likely due to a cartridge expiry date and certain printers do not accept such expired cartridges from present date. Try replacing such cartridge

Posted on Oct 12, 2010

  • 30 Answers

SOURCE: HP 3210 Ink System Failure error code 0xc18a0307.

I have the HP Photosmart 3210 All-In-One with this stupid ERROR 0xc18a0307. I didnt purchase this printer, my uncle gave it to me and told me how much it was worth. That was enough to motivate me to try and fix it. Im not an IT guy or computer geek..probably just lucky...Maybe it was this "L.A Confidential Kush" weed!!! : D

My uncle gave this printer to me w/o the yellow cartridge so i went to Best Buy and bought HP Photo Value Pack for like $40. Before i did the steps mentioned below, I pretty much did everything that you could find as a troubleshoot process and it failed. I then decided to remove the cartridges and open up the ***ing printer and tried to get to the sprayers so that i could use the CRC Mass Air Flow cleaner ( I spent 6.99 for it at Auto Zone. as a last resort.)When i noticed how complicated everything was getting ( it totally killed my high!! ) I said **** it and re-assembled the damn machine. Before I started putting everything back i noticed that the white plastic spocket was off of the metal hex plug that is connected on the left side ( if you are facing the front of the printer while its taken apart ) so i placed it back on carefully and continued the re-assembly ( i dont know if this was the cause of the ERROR 0xc18a0307, but previous suggestions mentioned that it might be a mechanism failure.) After I was done putting everything together I put the cartridges back, plugged in the power cable from the back of the printer first, and then i connected it to the power outlet. I then connected the USB cable to the back of the printer but i forgot to plug in the USB to the CPU ( as mentioned below ) Then i did this ****....

( and i did this with everything connected except the USB cable, only because i forgot it was disco'd from CPU )

1. Put all the cartridges back into the printer. ( only if you didnt already do it after reading my story )

2. Press and hold down the four buttons at the same time:
OK, Cancel, Black, Color while the printer is off.

3. Then you hit the POWER button ONCE and then hold it AFTER it blinks or turns on and release the four buttons. DONT LET GO OF THE POWER BUTTON!!
( it might show that its resetting but i dont remember )

4. hold it for a full minute or until the copy button turns on
( i dont know what happened first because i was stoned and i started thinking about what i was going to do first if this stupid sequence worked, >8 D )

5. The copy button will light up and you will get a menu that asks your preferences.

6. Go thru the preference selection and then when your done hit the copy button with something you could copy in the scanner. Select number of copies and It should start to copy if the process worked. ( you will see the display in the cool little screen that says " Copying...." if not, try it over and over. you might find another way to fix YOUR problem.

Then i printed a doc from my computer and it worked.
After that, I scanned something to my computer and it worked.This is all i was able to try since i dont have a landline!!

I wish everyone luck with thier HP Photosmart 3210xi All-In-One!!

Posted on May 24, 2009

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1 Answer

ERROR CODE 0xc19a0002


Switch on your printer.
Press and hold the * key.
Press the # key and release both keys.
Display should say Enter Special Key Combo
Press and releasethe key in sequence 1, 2 and 3 buttons.
display says "support" R0631M

Press and release the right arrow button until the display says " System Configuration Menu".
OK button.
Display should say Hardware failure status. If not there already, Arrow Key over to Hardware failure status
Press and release the OK button.
Display should say Hardware failure status: Clear. Press OK to clear.
Press and release the OK Button. Message changes to Hardware failure status Cleared. Press Cancel to continue.
Press and release the CANCEL button as many times as necessary, so that, either the Welcome to Photosmart Express screen appears, or, the Ink System Failure screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

Turn the unit on. The printer may display message USE POWER BUTTON TO SHUTDOWN THE PRINTER followed by PRESS OK TO CONTINUE. Press OK. The Printer will start the ONE TIME INK INITIALIZATION PROCESS. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page..

Oct 11, 2013 | HP C6280 Photosmart All-in-One Printer...

1 Answer

Ink system failure error message Oxc18a0106. How do I fix this?


Hello.
Try this
Hewlett Packard Ink System Failure Error Fix (tested C6180) 1- Press and hold the "*" key. 2- Press the "#" key and release both keys. Display should say "Enter Special Key Combo" 3- Press and release in sequence the "1", "2" and "3" buttons. screen says "support" R0631M 4. Press and release the right arrow button until the display says "System Configuration Menu". 5. Press and release the "OK" button. 6. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status", 7. Press and release the "OK" button. 8. Display should say "Hardware failure status: Clear. Press OK to clear". 9. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". 10. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 11. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 12. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 13. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
I hope this helps Regards GM

Jul 15, 2011 | HP Photosmart C7280 Printer

1 Answer

Ink system has failed.Unable to print. Error:0xc19a0021.What can I do?


Hewlett Packard Ink System Failure Error Fix (tested C6180) 1- Press and hold the "*" key. 2- Press the "#" key and release both keys. Display should say "Enter Special Key Combo" 3- Press and release in sequence the "1", "2" and "3" buttons. screen says "support" R0631M 4. Press and release the right arrow button until the display says "System Configuration Menu". 5. Press and release the "OK" button. 6. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status", 7. Press and release the "OK" button. 8. Display should say "Hardware failure status: Clear. Press OK to clear". 9. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". 10. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 11. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 12. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 13. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
I hope this helps Regards GM

Jul 01, 2011 | HP Photosmart C5180 All-In-One InkJet...

3 Answers

Error code 0xc18a0201


Hi.

The code means Ink System Failure. First disconnect power cord to reset the printer and test using different cartridges.

If that does not work try the procedure below:

"Press and hold the "left arrow" key.

Press the "Setup" key and release both keys.

Display should say "Enter Special Key Combo"
Press and release the "OK" button

1. Press and release the right arrow button until the display says "System Configuration Menu".
2. Press and release the "OK" button.
3. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
4. Press and release the "OK" button.
5. Display should say "Hardware failure status: Clear. Press OK to clear".
6. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
7. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use.


NOTE: If the error is still there, or reoccurs replace the unit."

Procedure from http://www.fixyourownprinter.com

Apr 23, 2011 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Ink system failed. Error: 0YC18a0201


Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The all-in-one cannot copy, receive faxes, or print. Solution
  1. Press the On button to turn the all-in-one off.
  2. Unplug the power cord from the back of the all-in-one.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the all-in-one.
  6. Press the On button to turn the all-in-one on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the all-in-one.I hope this information be helpful. Regards

Apr 05, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Code 0xc05d1281 inkt problem


Hi there ok
The "Ink System Failure" error is causes by air in the ink feed tubes.

I hope this helps, If so please rate our solution.
Please perform the following steps in order:
1. Press and hold the “*” key.
2. Press the “#” key and release both keys.
3. Display should say “Enter Special Key Combo”
4. Press and release in sequence the “1”, “2” and “3” buttons.
5. Screen should say "support" R0631M"
6. Press and release the right arrow button until the display says “System Configuration Menu”.
7. Press and release the “OK” button.
8. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
9. Press and release the “OK” button.
10. Display should say “Hardware failure status: Clear. Press OK to clear”.
11. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
12. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
13. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
14. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
15. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
16. Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

Feb 07, 2010 | HP Photosmart C6280 Printer

1 Answer

Will not print, has error message 0xc18a0406. ink system failure


The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Jan 20, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Error: OXc18a0201


The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it. Press and hold the ?*? key. Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? Press and release in sequence the "1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev (something like R0631R) Mine reads R0631M . Press and release the right arrow button until the display says ?System Configuration Menu?. Press and release the ?OK? button. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, Press and release the ?OK? button. Display should say ?Hardware failure status: Clear. Press OK to clear?. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK. The Printer will start the ?ONE TIME INK INITIALIZATION PROCESS?. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Sep 24, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP ERROR CODE 0XC18A0401


There is one fix for the 0x errors and it doesn't always work but this is the only option.

Press and hold the "*" key. Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
Press and release in sequence the "1", "2" and "3" buttons.
Display should say "Support" and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says "System Configuration Menu".
Press and release the "OK" button.
Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
Press and release the "OK" button.
Display should say "Hardware failure status: Clear. Press OK to clear".
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Sep 22, 2008 | HP Photosmart C6180 All-In-One InkJet...

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