Philips CDR795 2-Disc CD Recorder Logo

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Posted on Feb 13, 2009
Answered by a Fixya Expert

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Cd recorder stuck in Dealer Mode

I have an older cdr 770/17 single disc cd recorder. When I turn it on after the opening screen it says 'insert cd', when I push the open/close button to insert the cd, I hear a click but the tray does not open. The display then reads 'Dealer Mode.'
Is the unit broken, or is there a way to get it out of 'Dealer Mode' and working again.
Thanks for any help.

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  • john316jim Feb 13, 2009

    I tried pressing and holding the display button with the unit off, but the tray still wont open. I even tried holding the display button while I turned the unit on and that did not help.

    When I turn the unit on I hear a click noise and when I press the open tray button it will display "Dealer Mode," and still will not open.

  • john316jim Feb 14, 2009

    I tried the solution but it did not work on my unit.

    I kept trying different things. I held the open/close button down while I turned the unit on and the 'Dealer Mode' on the Display left and was replaced by 'Open" but the unit still will not open the cd tray.

    It makes a noise like it's going to open but does not.

    I can then push the 'Play" button and the Display will show 'Reading' then 'No Disc' then 'Open' but will not open the cd tray.

    Guess I will just have to purchase a new machine.

    Thanks for trying I appreciate it.

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1 Answer

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  • Expert 86 Answers
  • Posted on Feb 13, 2009
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With the unit in Standby mode (off), press and hold the Display button. The trays will then unlock.

  • Anonymous Feb 13, 2009

    Try this instead:


        Turn the unit off and disconnect the power cord.

        Wait 60 seconds.

        While holding down the Standby button, plug the unit back into the power outlet. This will put the unit in "dealer mode"

        Hold the Stop button for 3-4 seconds until the unit begins to power down. Dealer mode should now be disabled.


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