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Anonymous Posted on Feb 17, 2013

Hp 8500 printer/fax machine will no longer receive a fax in color but can send in color. it used to work fine both ways. What can I do to fix the problem?

Cannot receive fax in color but can send in color. It used to do both.

  • Anonymous Feb 17, 2013

    The other person is sending faxes in color via an 8600 machine. This has been tested ok. yet I cannot recieve in color. How do I correct the settings on my machine?

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1 Answer

Larno Aucamp

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  • Contributor 30 Answers
  • Posted on Feb 17, 2013
Larno Aucamp
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If the person who is sending the fax cant send in color, then you would not be able to receive the fax in color. Just make sure you choice the option to received the fax in color. Ask someone to send you a fax in color and just received in color.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 27, 2008

SOURCE: hp laserjet 3030 fax

i have hp laserjet 3030. i cannot send or receive fax messages. i have checked with other machines as well. a beep sound is heard and there is no answer. my fax and phone lines are working fine.please help me as early as posible.

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Anonymous

  • 3085 Answers
  • Posted on Jun 26, 2009

SOURCE: HP Laserjet 3050 All in one printer - Unable to receive faxes?

Vonage is dgital. fax machines are analog

Anonymous

  • 1 Answer
  • Posted on Jul 23, 2009

SOURCE: SENDING A FAX TO MULTIPLE RECIPIENTS AT ONE TIME

Type in the first fax number, then hit the Enter key (the check mark), then type in the next number, hit the Enter key, and so on until you've gotten all of your numbers entered. Then hit Start Fax.

Mark Gough

  • 415 Answers
  • Posted on Oct 31, 2009

SOURCE: Cannot send faxes; scanner and printer ok but fax

follow the link to solve the problem
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01669473&lc=en&dlc=en&cc=us&lang=en&product=441125

Anonymous

  • 1 Answer
  • Posted on Nov 08, 2009

SOURCE: Can't get my hp office jet pro 8500 to receive or

Follow this link to HP Customer Care: http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&lang=en&tool=&query=OfficeJet+Pro+8500#N447

Select your OJ Pro 8500 Model (A909n - basic, A909g - wireless or A909n - premium). On the next page, Select 'manuals'. From there you can access (read online or download & safe to your hard drive) all of the manuals.

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Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
When your fax is received by the HP Test Fax Service, It will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.

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Wont send message. Error no 442

This error indicates that the receiving machine (receiver) cannot receive the fax you just sent. The reasons might be unexpected shutdown of the machine (Receiver's machine) just before it completely received [or partially printed] the file you had sent or power failure during the process.
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Communication error

keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.

solution?

get a dedicated inexpensive fax machine, or use efax.com
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