Can't delete pictures or music

if your zen comes with a video converter then slip into you r pc to install. for downloading music you would have to plug your zen into the pc go to windows media player or whatever you have and simply sync your music on to your zen.

all you have to do is go to all songs list....then you have to select a recording (most likely titled MEC(then some numbers) next hold the back arrow down for about three seconds and a little grey list should pop up....select delete song/recording. that's all you have to do.

i cant really offer a definitive solution. I just starting playing with my zen and finally figured out how to use the line in recording feature. I also realized that i needed an adapter to plug in the zen to my stereo; luckily my husband has two. I have read how to delete the recordings. I havent tried to use it as of yet; but if i have any trouble i will contact you back. thanks again, new to zen

I found the solution. When I connected my device to computer, it was unknown. I tried to reinstalled the software; however, the problem was still going on. To solve it;

1. Connect your device to your computer,
2. My computer, system properties, device manager
3. Find Creative zen which has attention icon
4. Click the Zen and then delete it
5. Plug out your device, and plug it again. That's all.

can1043

http://serviceman.site88.net/index_files/MP3Players.htm

I had the same repeating problem with my Zen V Plus 2GB. There is a tiny hole on the left side of the player, underneath the on/off switch. Stick a paperclip in there and press gently to reset your player. I lived for 6 months letting the battery wear itself out before I discovered this reset hole. I finally found the offending piece of music and deleted it from the player. I haven't had any problems with my Zen freezing since deleting that song. Pay attention to whether it always freezes on the same media, that might be the source of your problem.

Hope this helps!

I happen to overlook the warning to install first the software before connecting my new ZEN V Plus to my laptop. Now, whenever I connect my ZEN V Plus to my laptop, it cannot detect the device. Could someone help me what to do? Thanks a lot.
I installed the software for the Zen...

try upgrading to the latest firmware from creative site

go here
http://www.youtube.com/watch?v=22T_gkkZjmM

I believe you have to delete the songs from your computer