Trying to scan to email and im getting EA01F4

using static or DHPC ip addressing is the proper port set up SMTP and or POP3. Mail server correctly set up.

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try this site current software



Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

have you log in to the copier via page scope and properly set up the scan to email info required, such port, mail server, authenication procedures

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Try this settings.. it work fine at my office (XP & win98)..

setup guide (pdf format)

have you set up your scan Email account with you page Scope disk with the copier. is the server set up for scan to email. Also check the konicaminolta web site for scan operator manual. Down load the scan programs

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

check the server settings, maybe user authentication is needed, check from server side, what the printer is trying to do and where it fails. check printer e-mail settings, try these setting in computer.

The scan-to-email may have been set up originally to utilize the old email server, using the old domain as the conduit for sending the scans through your network.
You may have to load the driver onto the new email server, or the main network server itself (which would then allow you to scan to emails with any destination as it is using the networks connectivity to deliver the emails, not the email server).
Then you can set up as many new user accounts as you want.

I changed the SMTP address from a name to an IP and that resolved it for me.

Unless you are scanning to e-mail in which case you will need to put in the SMTP mail server settings into the admin section of your network settings.

use web browser, go your 350 ip address log in as admin, in network setting fill smtp server address and also you have to put email address for the printer and maybe its required to fill admin email also. and should work.